Welcome to the Jobcase resource center for unemployment in Arkansas. If you are here, you are probably trying to figure out your unemployment benefits to keep you afloat during this challenging time. Applying for unemployment benefits can be complicated, so we put together these resources to help you navigate.

What is it called?

The Arkansas Division of Workforce Services (ADWS) runs the state’s Unemployment Insurance (UI) program.

Online

The fastest way to file a claim is online. UC Online accounts are used to file claims, access the Claimant Inbox, report wages, view correspondence, and more. Online filling can not be done on mobile phones.

Filing hours are 6AM - 6PM each day.

• Initial claim filing
• Weekly filing once registered

By Phone

For initial filing, UI hotline is available from 8AM - 3:30PM, Monday through Friday: 1-844-908-2178

After making your initial claim, you can use the automated system (ARKline) for weekly fillings: 1-501-907-2590

• Monday - Friday: 6AM - 6PM
• Sunday: 12:01AM - 6PM

Tutorial on how to use ARKline for weekly filing can be found here

Info you need to apply

To apply for unemployment, you need to provide personal information including

• Your Social Security Number
• Your mailing and physical address
• Your telephone number
• Your last employer's name and address
• You may need additional information in certain situations
• If you are not a U.S. citizen or national, alien registration number and expiration date
• Form DD-214 (Member 4 copy), if you served in the military in the last 18 months
• Form SF-50 or SF-8, if you are a federal civilian employee
• Name and number of your labor union if you find work through a union
• Your bank routing number and checking/savings account number, if Direct Deposit is desired

FAQ + Resources

Click here to learn more.

Good luck, we're here to help! Information is changing quickly. Please consult the state's applicable website provided above to be sure the information is valid.