I loved the customers. Teleperformance is the worst place I have ever worked. They don't care about their employees at all. Even though they say they put their employee's first. They have unrealistic stats for the employee to meet. The training is horrible. Then if you do something wrong or make a mistake they fire you. It's who you know that gets you promoted. They blame any stat changes or new rule on the client, and never take ownership for anything.

The worst mistake was listening to upper management about having a chance to advance with that company that has no integrity and does not care about there worker's.

Everything it was a good environment to work in that is why I am applying again to work there

Teleperformance is actively hiring over 500 new positions to support the families impacted by Hurricane Harvey. This unique temporary position gives our communities an incredible way to assist families while they rebuild.

Working in a collaborative and engaging environment, this opportunity gives you a chance to make an important impact on those in need while growing your career into great potential.

Details of this position are as follows:

Position: Dallas Temporary Call Center Representative

Pay Rate: 13.20

Project: Government contract, estimated to last 1-4 months

Hours of operation: 6:00 AM to 10:00 PM, seven days a week. Each schedule will be a steady 40 hour work week, 8 hour shifts. Availability is imperative.

Because we are seeking over 500 new employees for this project, there are multiple ways to apply:

1. Visit our site today 9:00 AM through 6:00 PM—walk in interviews and same day offers are available
   

   a. 9999 Technology Blvd Dallas, TX 75220

2. Call us at 972-830-1800—we are also conducting interviews and job offers via phone today through the weekend!
   

3. Apply online at www.teleperformance.com
   

The full job description is listed below.

Job Responsibilities:  Serve as a direct point of contact for individuals registering for federal assistance and seeking relief program referrals through multimodality applications, e.g. phone, live chat, email, and social media.  Conduct an interview and/or inquiry with patience, tact, and courtesy to determine needs, and provide instructions and/or referrals.  Enter information into FEMA’s Windows-based computer database as required, while following instructions and conducting a scripted interview.  Provide phone number and agency referrals as necessary for applicable secondary support organizations and other assistance.  Perform additional duties assigned based on FEMA’s level of support to the event. Examples include, but are not limited to: Helpline (HL), Rental Resources, Transitional Sheltering Assistance (TSA), Pre-Placement Interviews (PPI), Indexing, National Emergency Family Registry Locator System (NEFRLS) database, and tracking donation offers from the public.  Complete all data entry while the individual seeking assistance or information is actively communicating.  Attend all scheduled shift meetings to receive event specific information prior to beginning shift.  All work; e.g. data entry, shall be done while the disaster survivor is on the phone. No work; e.g. case work, shall be done after the caller hangs up.

Qualifications:  Display excellent communication and customer service skills and exhibit a high level of professionalism in all communications Read, write, and speak English fluently.
 Have knowledge and experience with personal computers in a Microsoft Windows-based environment.  Ability to type 25 wpm  High School Graduate or GED  Availability to work a full time shift between the hours of 6am and 10pm CST, and work at least 1 weekend day.  Be United States Citizens 18 years of age or older.  All candidates will be subject to an extensive background check.

It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That’s why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.

Take all training seriously and ask questions untill you are comfortable. The trainers will gladly help you they want you to succeed.

I would say go for it. I'm trying to find the one in Mobile Alabama to apply I have a letter of reference or transfer. Just need number or the address. Great place to work for me.

Not sure why I am receiving this survey. I still work there.

They favored blacks and gays and managers got away with everything

If a new career is on your wish list this year, Teleperformance has the answer. We are actively hiring over 200 Full Time Inbound Customer Service Positions. Pay range between $10-15 an hour, bonus potential of up to $19 an hour, and we have many schedules from which to select. Call us at 804-205-1533 or join us on Friday for an Open House at 2805 N. Parham Rd Richmond, VA 23294. Not in the Richmond, VA area? Check out www.teleperformance.com for career opportunities in your local area!

All, New to the Job case boards, reaching out to introduce myself--recruiting manager that oversees 4 different sites--Salt Lake City, UT, Louisville, KY, Shreveport, LA and Richmond, VA--if you are looking for a full time career in Customer service, I would love to speak to you--email amber.greene@teleperformance.com