Its very hard work. It takes a special kind of hard working self motivated pearson to do the job. If your that person it's a highly gratifying and fun job.
During an installation I was moving a cart that held the main power computer. I forgot It was plugged in. While pulling the cart the computer flew off the cart. It was pulverized. I ordered a new one witch had to be approved by a specialist. It would possibly be 2 weeks befour a new one could ship.
Supervisor calling at 4:30 asking if I could start early abd drive 4hrs to my first account because both analyzers are down and on call engineer is already at an account. While driving to the account I received 4 other services calls in my territory. During the drive I had to call all 4 customers and try to troubleshoot over the phone. I was Able to get 2 customers up and running. I had to explain to the two customers I could not phone fix that my ETA would not be until verry late in the evening. About 8 pm.
I was able to get one instrument up on site. The other was s part order.
I then headed back to my territory to service the other customers.
Arrived home around 1AM.
I don't believe any of my coworkers were angry with me.
I loved everything about working for Beckman Coulter. It was fast paced and challenging. Coworker's were amazing. We had a great team from managment to sales. My customers were amazing. My customers were what I loved most.