Hi Stephanie! I’m sorry to hear that - unfortunately, we are not unemployment experts and cannot always provide specific advice. I’d recommend that you keep trying to get hold of your UI office or maybe trying to contact your state representative. We are, however, job search experts! Are you looking for work? Head to our Getting Hired Resource Center to get started!

Yes I did update or make some changes on my benefits that needed to be changed. I also got the answers of what was going on I talk to a claims agent on the phone.thank you Ashley! Yes I am looking for work as well.