Be promp,honest and whatever you agree to do ,do it to the best of your abilty

Not listening close enough to thise who worked with me and not listening to good ideas that could have made the job easier and possibly more profitable

A day when my planned attack on daily duties did not pan out the way was planned mostly due to lack of my planning properly

I let the disgruntaled employee or customer vent their dipleasure . Then when they were fully vented I responded with a fair but business positive attitude

Challenges and figuring out solutions to report to upper management instead of giving them problems give solutions was a daily goal