ALWAYS ! From day one !

I never work for delta

Nothing

I stay quiet and relax

Because he is a best air line

Best company to work...they take care of their employees.

Remember who the customer is. Excel in empathy. Stay focused on being polite and respectful regardless of how frustrated or angry your customer is. Represent the Delta brand with excellent customer service to retain the customer and turn the negative to a positive. The customer may forget what you say but they will not forget how you make them feel.

Not accepting a transfer to another city when the company downsized and offered us transfer or early retirement.

Our wonderful Delta team. Excellent Coworkers and all of us being trained to excel in customer service. Always great teamwork

it is not what your told about flying benefits bad also