The best advice I could give you is to always dress professionally when you go to Four Seasons General Merchandise looking for employment. Always ask if you can be interviewed. Have two copies of your resume plus your if, SS card and a copy of your latest degree. Be ready to take a math and writing test. Arrive 15 minutes early to your interview.

The biggest mistake I ever made was failing to screen calls in a timely manner. After two weeks of being in the job, I mastered that ability. It was a great accomplishment.

Every day was stressful but rewarding. I managed to handle it very well. Some days were challenging than others. The learning experience was great.

I loved my working schedule. The people I worked with. I enjoyed taking care of my guests in a timely manner. Providing exceptional customer service over the phone or in person was my priority.