
I was one of the managers at Liberty, being a manager to a staff of five was very rewarding, I was in charge of check printing, problem solving and making sure returns were complete and accurate

What worked for me may work for you, or it may not. You decide. Apply yourself.

There were zero mistakes made by me because there is no team in the pronoun I. We were a team, and our customers were our most valuable assets.

There were zero stressful days while I worked at Liberty Tax Services from Temp to Permanent position until I shipped back to Active Duty in the military again.

I recall that neither a customer no my employer became angry at me, never:)

I enjoyed working at Liberty Tax Services because our teams were never misleading about the rates and services we provided to our customers, and I enjoyed marketing for us.

For stock options there was a w-2 and a broker statement similiar to w-2. I used both the w-2 and the broker statement to input on the return but I only should have used the w-2. I eventually got it straightened out when I called the broker.

Many customers were waiting. The tax return I was doing was difficult. The phone was ringing off the hook. Children being nauty, etc.

There was a misunderstanding with a customer. So to be partial I let my supervisor speak with the client.

Taking a customer's correspondence & doing the return at your time schedule but sometimes we may not have a choice