I have thought about this question a lot and I couldn't think of any big mistakes. However, that.doesn't mean I didn't make mistakes, but they were always easily correctable. Occasionally, I may of been distracted and made the wrong drink for a waitresses order or the kitchen may of made the wrong appetizers and I served them without realizing it, but the guest let me know, the kitchen would expedite the order I would apologize very much and the guests always were so nice and forgiving. I never had a guest leave mad or disappointed . All mistakes whether big or small can be overcome it's all in the way it's handled. Your attitude will ultimately determine the outcome of the mistake. Frankly it can be forgotten by the guest within a short period of time if you are kind, courteous, apologetic and attentive. Kindness and laughter can basically solve whatever the problem is.

It's a real shame but the Makaha Resort has been demolished so of course there are no jobs there. However,, there is a silver lining! A new Resort is being built and in approximately 3 years there will be plenty of jobs available.. in the mean time I'd get another job!

My job at Makaha Resort was fun. I had so much fun with the guests, and the other employees were all great. It was like working with a wonderful team. I really liked the owner of the resort. It was just the job you never wanted to end and then a nightmare happens and the Resort closes.