Not speaking up when I wasn't sure if someone was right for the job, before we hired them. It takes a lot of time to hire there and sometimes we would jump the gun and end up with the TOTALLY wrong person for the job. We would end up with someone who was constantly nervous, quiet, always second guessing themselves and very obvioysly uncomfortable in their own skin. It was too late and the situation would have to play itself out for a long time before we could fix it. This brings me back to my previous point: If you are NOT naturally outgoing, confident, enthusiastic, passionate about pets and relatively happy, DON'T apply here. You need to be on your "A" game all day, everyday at Mud Bay. Mud Bay customers expect it and deserve it.

Helping to solve pet problems, such as food allergies or digestive upset is incredibly fulfilling. You feel great when you know you've helped a dog or cat feel better and made their parent feel relieved that you've solved a seemingly unsolvable problem. Also, getting to play with dogs and cats all day is pretty great.

You have to have a lot of self-confidence and be very outgoing, naturally. If you have to fake it to make it, Mud Bay is NOT for you. If talking to strangers makes you nervous, beyond new job nerves, then Mud Bay is NOT for you. If you are looking for a job where all you do is take money, go somewhere else. This job is VERY interactive and requires constant learning and evolving, and requires a lot of passion for what you do. It's a great job...just not for everyone.