Back in 2004 I was driving along and there was an elderly woman that couldn't walk very well trying to cross the street and catch the bus I was driving. I pulled the bus over and I went out and helped her crossed the street and I lowered the bus for her to make it easier for her to get on. Not long after that I got called to the office about how pleased that woman was. I received an accommodation award signed by the supervisor and some other first level supervisors also known as Instructors.