Lexia Learning is hiring full-time, work from home Product Support Specialists, (Virtual, US).
"Lexia does an impressive job of maintaining an excellent work life/balance and employing individuals who are passionate and dedicated." - Glassdoor Employee Review
Lexia Learning offers a work environment that encourages and nurtures creativity, great ideas take flight and become products and services built from the bottom up.
Working for Rosetta Stone or Lexia, a Rosetta Stone Company, means that your opportunities are limitless.
Product Support Specialists Overview: Lexia’s Customer Success team is seeking an experienced Primary Support Representative (Technical) to handle our customer's technical issues.
The ideal candidate for this employment opportunity will be a contributor to Lexia’s continuous efforts in providing excellent client support!
Job Qualifications/Requirements Include:
- Minimum 1-3 years experience in technical customer service
- Superb communication skills, both written and spoken
- Bachelor’s degree or equivalent experience
- Familiarity with Software as a Service, web browser technologies, Excel
- Familiarity with case tracking and customer relationship management software
- SQL knowledge preferred
- Education or EdTech experience preferred
To apply, go to https://rosettastone.wd5.myworkdayjobs.com and carefully review the job details and responsibilities then submit your completed online job application for immediate employment consideration.