Florida Blue is hiring full time, work from home, (Virtual, US) Bilingual Member Care Specialist.
This is a great fully remote opportunity for bilingual Customer Service Representatives who would like to have their summers off with full pay and benefits! - Florida Blue Careers
The Member Care Specialist is a key role within the organization that will serve potential, new and existing customers which include individual members, group members, business decision makers and agents.
This role will work across many systems and multiple business areas to resolve service inquiries, process transactions and adjudicate claims.
Essential Job Functions:
- Review a member’s enrollment or claims history including all debits and credits and claims detail level at the member level for a multi-year period ensuring accuracy of billing and enrollment and application of deductible and member responsibility.
- Utilize the Florida Blue Call Strategy to provide outstanding customer service and call resolution to our members; follow-up on issues to ensure resolution for customer.
- Evaluate data through questioning, probing, and reasoning for process improvements.
- Research and resolve sales and service-related inquiries for all lines of business, health and ancillary products, meeting established expectations for quality, productivity and timeliness.
Minimum Job Requirements:
- 2 years of customer service experience
- 1 year of building collaborative relationships with customers, clients, and/or peers in different teams
- Bilingual- Creole/Spanish
- Ability to resolve/respond to customer inquiries and concerns, using sound problem solving and decision-making skills in a production environment resolving simple to complex issues, see more!
Interested?
Go to https://careers.floridablue.com and submit your completed online application today for immediate employment consideration.
#workfromhome #healthcare #customerservice #fulltime #remoteusa
WellBox is hiring full-time, work from home RN Care Coordinators, (Virtual, US). Apply online today at https://cho.tbe.taleo.net
Work from home providing needed support to geriatric patients. - WellBox Careers
For more job details, qualification requirements and application instructions go to WellBox - Home Based RN Care Coordinator - Job Description & Application
Kindred Healthcare is hiring full time, work from home COVID-19 Communicable Disease Investigators. Apply online today at https://jobs.kindredhealthcare.com
This is a work from home position that can be located anywhere in the continental United States - Kindred Healthcare Careers
COVID-19 Communicable Disease Investigator - Job Description & Application
Apple is hiring full time, work from home Customer Service Specialist, (Virtual, US). Apply online today at https://jobs.apple.com
As a Customer Service Specialist, you will provide premium, end-to-end services for Apple customers, across telephone, email and/or chat. - Apple Careers
This position can be located on-site at the Apple campus in Austin, Texas or at home from any city across the US that has available internet infrastructure. You do not need to live in the city this is posted in to be considered.
For more job details and application instructions go to https://jobs.apple.com
#workfromhome #hiringnews #fulltime #customerservice #remoteusa
Alorica just listed full-time, work from home, (US, Virtual) Customer Service Representatives job opportunities!
"Training will be from 9am - 5:30pm (CST) starting June 22nd, Monday - Friday for 5 weeks." - Alorica Careers
Alorica is seeking agents that can provide excellent customer service assisting customers with payment plans, service reconnects, and general questions about their utility bill.
Agents on this project must demonstrate exceptional customer service skills along with patience and empathy, and must also possess strong computer skills.
Here's what you will be doing:
- Receiving and processing various incoming phone calls for numerous clients in accordance with policies, procedures, quality standards, and federal laws and regulations.
- Receive and process incoming phone calls for clients, which includes obtaining, entering, and verifying customer information (e.g. names, addresses, credit card numbers, etc.), answering questions, resolving issues, providing customer service, adhering to scripts, and attempting to make up-sells.
- Ensure that calls are processed in strict adherence to established policies, procedures, and quality standards, as well as any federal laws and regulations.
- Successfully complete initial on-the-job training, as well as any new product or on-going training.
This is what you need to qualify:
- High school or GED required
- Must be 18 years or older
- 1 year Customer Service or Sales experience
- Basic computer skills
- Ability to pass required background checks
- Ability to pass required drug screening, see more!
Interested?
These jobs are guaranteed to fill up quickly so go to https://jobs.alorica.com right now and submit your completed online application for immediate employment consideration.
#hiringnews #workfromhome #customerservice #fulltime #remoteusa
Sutherland has several work from home, (Virtual US) job options in Customer Service/Support roles available right now!
"We want people who can create the extraordinary!" - Sutherland Careers
Go to https://jobs.sutherlandglobal.com and check out all the Permanent, Seasonal, & Contract job opportunities currently available at Sutherland.
These jobs will fill up Quick! Go to https://jobs.sutherlandglobal.com and submit your completed online application Today for immediate employment consideration. Thanks
Looking for an exciting job you can do from the comfort of your own home? KellyConnect has 2 Customer Support jobs you need to check out!
New Job, New Beginning, New You! - KellyConnect
Job Openings Include:
- Technical Support Advisors - provide customer service to resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a virtual call center environment. Click -> here
Aclara is hiring full-time, work from home (Virtual US), Customer Service Representatives.
"We’re big data gurus and in-the-field problem solvers." - Aclara Careers
Essential Functions:
- Schedule customer appointments for meter exchanges via outbound phone calls.
- Provide inbound response on a standby basis to schedule appointments and/or answer customer questions and/or concerns.
Job Requirements:
- High School, GED, or equivalent work experience.
- 3 years of customer service experience including call center experience.
- Detail oriented, good verbal, listening, phone and data entry skills.
- Ability to maintain professionalism in all situations.
- Ability to multi-task.
- Ability to work under time constraints and meet deadlines.
Technical Requirements:
- PC experience including basic knowledge of Microsoft Office and Windows 8 or above.
- Must be available to work a flexible schedule between 7 AM-11 PM weekly and 8 AM-8PM Saturdays.
- Access to a telephone (landline preferred) and ability to work remotely.
- Access to a PC with Internet access and a Windows or newer operating system, USB headset and MS Office suite.
Interested job seekers are can go to https://www.aclara.com and review all the job details and application instructions.
Submit your completed online application as soon as possible for immediate employment consideration. Thank you