PART 2: MY JOURNEY AS A CUSTOMER SERVICE SUPERVISOR

In 2018, I took on a new challenge as a Customer Service Supervisor, overseeing the entire country's business. My responsibilities included:

• Maintaining a customer satisfaction target of 98%
• Managing high call volumes while ensuring exceptional quality standards
• Facilitating open communication within the team through regular meetings and promoting collaboration
• Recognized as a top performer for consistently exceeding performance targets

I championed a culture focused on delivering exceptional customer experiences, resulting in higher client satisfaction and retention. I also led improvement initiatives to optimize service delivery processes, achieving over 85% success rate.

Additionally, I:

• Trained new customer service representatives on company policies and procedures
• Assisted in recruiting new employees and mentoring junior representatives
• Supervised large teams, fostering a positive work environment and encouraging open communication
• Improved productivity, increasing repair volume to over 6,000 and enhancing skill sets within the team

My hard work paid off, and I was awarded a certificate in Customer Experience after undergoing further training at the China head office.

Stay tuned for Part 3, where I'll share my journey as the Country Manager for Uganda and South Sudan! #Carlcare #CustomerService #Leadership

*ONSITE 5 DAYS A WEEK

To be successful in this role, you must have 1+ years of order entry/order verification and ERP experience.

If this sounds like you, let's connect! - Apply today with the link below, or shoot me a message.

Start a meaningful career doing your life’s best work.

#hiring #careers #CSR #customerservice #ohiojobs #TeamUnited #RPOCustomerFacing

https://uhg.hr/rax0pr

Listen carefully...

More often, a mouse will eat the cheese laid out in front of him at-a-glance.

He doesn't stop to contemplate the ingredients... spices, proteins, minerals, herbs, or anything else to say the least....

As a result, things don't workout in his favor.

Likewise, before we approach an interview we assume advise from other unknown people without considering the sources as well.

As a result, our outcomes from interviews can vary ending in disapprovals or not highly favorable.

If you want a successful interview, be careful not to eat the cheese you receive from other people.

Then, everything else will fall-in-place in you favor.

I Believe You Can...!

#customerservice #faith #efforts #empowered #jobs #ageísm #stressful #hopeful #focus #disability #interview #advice #positive #aboutmyjob #workfromhome

I want to continue to work but I cannot locate if there’s anywhere you can choose part time employment . Can you add this to you job search? #customerservice

Excellent customer service, quality, business analyst, project management skills. Out of date PMP, business management degree, certified business and life coach. Heavy banking, health insurance and other industry experience #workfromhome #jobsearch #businessanalyst #projectmanagement #quality #customerservice #insurance #risk #softwaretesting

Card Fraud Investigator

Website | About the company | Job posting | Career Opprotunities

Work setting: Michigan First Credit Union 27000 Evergreen Lathrup Villiage, MI 48076

Type: Full-time & Remote Rate:

- Knowledge base: KEY JOB RESPONSIBILITIES:

Card Fraud

• Analyze and process Debit/ATM card dispute cases to ensure minimal loss to the Credit Union. Monitor the processing and status of Debit/ATM fraud cases with the current dispute processor through the end of the cycle.
• Conduct additional research and follow through on more complex cases. Investigate member transactions through comprehensive research, including but not limited to a review of CCTV video.
• Ensure clear, concise, and compelling research is logged and documented thoroughly. Prepare detailed written reports for periodic fraud and dispute tracking purposes. Present factual documentation and action recommendations to leadership. Effectively communicate status and decisions to cardholders both through written and verbal communication.
• Research, follow through, and resolve other complex situations, issues, and complaints from members.
• Handle member inquiries, process card user changes, and provide written notice to confirm changes and authorizations.
• Process daily work queue tasks and reports.
• Assists branches and other teams with researching information for members.

Tip: Michigan First Credit Union ⭐⭐⭐ 3.2 rating 90 reviews - Remote

Process daily work queue tasks and reports. Must be able to multi-task and accomplish a high degree of accurate work that adheres to established processes...

😌 Please feel free to contact me with any questions you might have. Feel free to follow, connect, and join my groups.

🚨 Disclosure: The job leads are a direct hiring opportunity and NOT a Jobcase sponsored job alert. Interested applicants are encouraged to practice due diligence during the application process and pursue any additional inquiries for any position. Job leads are sourced from all over the world wide web.

#workfromhome #customerservice #callcenter #nationwideusa #jobsearch #hiringnews #firstjob #unempolyment #careerdiscovery #officelife #veterans #streeful #advice #amazon #dataentry #careerpath #goodjobs #emploershoutout #newyork, #ohio, #colorado, #tennessee, #strongertogether, #southcarolina, #washington, #alaska, #chicago, #massachusetts, #seconchances, #missouri, #disabiliy, #oklahoma, #indiana, #newmexico, #nevada, #georgia, #virginia, #illinois, #arizona, #alabama, #maryland, #michigan, #northcarolina, #westvirginia, #hawaii, #canyourelate, #oregon, #pennsylvania, #kentucky, #newhampshire, #connecticut, #letscelebrate, #louisiana, #delaware, #newjersey, #iowa, #wisconsin, #kansas, #mississippi, #idaho, #vermont, #gotajob, #maine, #northdakota, #utah, #minnesota, #southdakota, #montana, #rhodeisland, #puertorico, #washingtondc, #wyoming, #nebraska, #jobhunting, #hiringnow, #nationwadeusa, #fulltime, #careerdevelopment, #community, #workfromhomejobs, #medical, #service, #nowhiring, #teenjobs, #management, #careerchange, #remotejbs, #remotrjob, #enterlevel #interview #motivation #resume

Website | About the company | Job posting | Career Opprotunities

-Work setting: Remote Type: Full-time Rate:

- Knowledge base: Knowledge and understanding of state and Federal payment laws are required. Meet the position’s goals and objectives related to accuracy and productivity (e.g. days in…

Tip: Patient Accounts Specialist- Insurance (Appeals / Denials) Emerus 3.3 3.3/5 ⭐rating - Remote Medical records, Outpatient, Inpatient, and Accounting

😌 Please feel free to contact me with any questions you might have. Feel free to follow, connect, and join my groups.

🚨 Disclosure: The job leads are a direct hiring opportunity and NOT a Jobcase sponsored job alert. Interested applicants are encouraged to practice due diligence during the application process and pursue any additional inquiries for any position. Job leads are sourced from all over the world wide web.

#workfromhome #customerservice #callcenter #nationwideusa #jobsearch #hiringnews #firstjob #unempolyment #careerdiscovery #officelife #veterans #streeful #advice #amazon #dataentry #careerpath #goodjobs #emploershoutout #newyork, #ohio, #colorado, #tennessee, #strongertogether, #southcarolina, #washington, #alaska, #chicago, #massachusetts, #seconchances, #missouri, #disabiliy, #oklahoma, #indiana, #newmexico, #nevada, #georgia, #virginia, #illinois, #arizona, #alabama, #maryland, #michigan, #northcarolina, #westvirginia, #hawaii, #canyourelate, #oregon, #pennsylvania, #kentucky, #newhampshire, #connecticut, #letscelebrate, #louisiana, #delaware, #newjersey, #iowa, #wisconsin, #kansas, #mississippi, #idaho, #vermont, #gotajob, #maine, #northdakota, #utah, #minnesota, #southdakota, #montana, #rhodeisland, #puertorico, #washingtondc, #wyoming, #nebraska, #jobhunting, #hiringnow, #nationwadeusa, #fulltime, #careerdevelopment, #community, #workfromhomejobs, #medical, #service, #nowhiring, #teenjobs, #management, #careerchange, #remotejbs, #remotrjob, #enterlevel #motivation #resume #interview

Full-Time Relationship Banker

Website

Location: 1477 N Canton Center Rd, Canton, MI 48187, USA

Rate:

Job Description: - Process new accounts and daily work accurately and efficiently. In this role, the Relationship Banker will build member relationships by identifying and… DFCU Financial

Únase al equipo de DFCU Financial hoy y descubra los beneficios, las recompensas y las oportunidades de desarrollo de una de las cooperativas de ahorro y crédito más grandes y mejor administradas del país.

Descripción del trabajo: - Procese nuevas cuentas y el trabajo diario de manera precisa y eficiente. En este rol, el banquero de relaciones construirá relaciones con los miembros identificando y... DFCU Financial

😌 Please feel free to contact me with any questions you might have. Feel free to follow, connect, and join my groups.

🚨 Disclosure: The job leads are a direct hiring opportunity and NOT a Jobcase sponsored job alert. Interested applicants are encouraged to practice due diligence during the application process and pursue any additional inquiries for any position. Job leads are sourced from all over the World Wide Web.

#workfromhome #customerservice #callcenter #nationwideusa #jobsearch #hiringnews #firstjob #unempolyment #careerdiscovery #officelife #veterans #streeful #advice #amazon #dataentry #careerpath #goodjobs #emploershoutout #newyork, #ohio, #colorado, #tennessee, #strongertogether, #southcarolina, #washington, #alaska, #chicago, #massachusetts, #seconchances, #missouri, #disabiliy, #oklahoma, #indiana, #newmexico, #nevada, #georgia, #virginia, #illinois, #arizona, #alabama, #maryland, #michigan, #northcarolina, #westvirginia, #hawaii, #canyourelate, #oregon, #pennsylvania, #kentucky, #newhampshire, #connecticut, #letscelebrate, #louisiana, #delaware, #newjersey, #iowa, #wisconsin, #kansas, #mississippi, #idaho, #vermont, #gotajob, #maine, #northdakota, #utah, #minnesota, #southdakota, #montana, #rhodeisland, #puertorico, #washingtondc, #wyoming, #nebraska, #jobhunting, #hiringnow, #nationwadeusa, #fulltime, #careerdevelopment, #community, #workfromhomejobs, #medical, #service, #nowhiring, #teenjobs, #management, #careerchange, #remotejbs, #remotrjob, #enterlevel #interview #resume #motivation