The biggest mistake I made at Shoe Carnival in Beaumont TX on Dowlen Road? I would have to say my biggest mistake was thinking that it was going to be a good experience. I was so excited when I first got the job. I started in November 2018 for the holiday season, even getting employee of the month for the month of December. I would show up for work and was the hardest working employee, except for one of my managers whose name is Dorothy. While everyone else would just stand up front, always making sure to stand in the security cameras blind spot so they could be on their phones, I was trying to shine by my phenomenal customer service and finishing whatever job was asked of me the right way. While everyone else was half ass wallpapering and shoving their responsibilities onto the next guy, I was always the one it was being shoved to. Everyone, especially the managers, loved closing with me because they knew I was going to pick up everyone else's slack. And I did. I can't tell you how many times I would hear people rejoice. "Yay, Lissa's here, I love closing with Lissa". Lol, no doubt. Once they made Trudy Johnson the supervisor of our store and moved Brianna in from the Houston location it all went to shit. Brianna was to busy jumping from employee to employee, joining in on whatever shit talking they were doing for the day to display good team leadership. Horribly unprofessional if you ask me. Trudy always placed herself in the store where she didn't have to deal with anything except for wallpapering. The whole time speeding around the store clicking her jaws around like she was on drugs. She had even made the comment to me after we both witnessed a customer clearly on drugs that she can at least keep it low key. Dorothy was the only one of management that busted her ass and went out of her way to be kind. All the shit work was dumped on her as well. Her and I were the only ones actually doing our job, with the exception of Kathleen and Amy. To make the whole thing worse, they hired Kristen McCoy. Or Shelby McCoy. Not sure because she went by both names on and off of work. My first experience with Kristen is while she was checking out two customers she went on to tell me she just got out of rehab and if I knew where to find any pills. Again, extremely unprofessional. Kristen wanted the position Amy was already training for. Kristen first approached me, bad mouthing Amy. All I could say was.that I liked Amy and didn't have a problem with her. Then I watch as she does the same thing to Trudy and Brianna, bad mouthing Amy and they ate it up. Soon after Amy was fired. They were looking for a reason. Then, out of the blue, I'm noticing that I'm starting to be singled out, to be pushed out. I assumed it was because Brianna overheard me telling Dorothy that I thought it was unprofessional that her and Kristen were talking shit on Amy in front of Amy on the sly. You know, talking shit without directly saying it to her face. So I assumed that's why they were hating. But I never understood why Trudy was a part of it. I was a damn good and hardworking employee. I was late by a minute or two here or there but my performance outweighed any of that by a long shot. At the end of it all, they ended up terminating me over "me putting a sticker on the wrong side of the box" a couple times. It's now July 2019. I worked for Shoe Carnival a total of almost 8 months. I enjoyed working for the company, but not for who I had to work under. It's a shame because Dorothy would have made an awesome Supervisor. It's a shame however because she is now telling me that they are starting to do the same to her. Pushing her on out. And I am not some disgruntled employee. Ask any of the above people and they would have to agree and backup everything I just said. Now here I am, in search of a new job. Thanks for hearing me out.
Below is part of a message I sent Trudy, while I was still employed, trying to figure out what I did wrong. I got no response.
The people interaction, working with children, managers and coworkers
I had gone through several store managers & asst managers in a matter of months. Being a floor supervisor & being there since just after it opened, I tried to pass along loss prevention procedures & the new asst manager did not like me or me passing along procedures to her, she wanted to do things her way. I ended up being fired when my frustration grew.
I was only there a month. I was hired in as Assistant Manager. But I felt like I was just a cashier. The whole month I was there I was stuck on the register. Also the Store Manager was young and needed to learn some skills on how to deal with associates. She would tell at them in front of costumers. She embarrassed me over the walkee talkee. About me going to the bathroom
Its a friendly environment. Staff makes it worthwhile in having a job to go to.
Putting shoes in wrong place or not cleaning up fast enough.
Never got mad at anyone, except at myself for not doing something right.
I filled out an application 2 weeks ago and I have called 6 or 7 times and have heard nothing back. I do have past experience working at shoe carnival. Wondering if my application has been looked at yet.