I have been an IT manager/Systems Administrator (the person who fixes the computers and more) for over 12 years. I really don’t want to go back to a company but I miss the IT world. What I’d like to do is be an alternative to places like Geek Squad and places that take advantage of people who don’t know much about their computers. I’d love to do something like that. I can do everything someone may need in a personal network or home office. My problem is I have no idea how to get started. I live in Atlanta, it’s the perfect city to do something like this, but how? I don’t have much capital to launch a marketing campaign. I’ve been trying word of mouth and helping people for a steep discount or free and in return refer people to me but it’s not working. I’d appreciate any input.

East Texas IT department seeking experienced Systems Engineer to join our team!

The successful candidate will utilize experience including:

*VoIP *QoS *IP *Network Analyzer *Wireless directory services *Server OS and mail *Routing/switching to engineer the design, installation, support and maintenance of production networks and systems to completion

Industry recognized certifications (MCSA, MSCE, etc) will be considered in combination with experience.

Job Description:

This position provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system s infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/ storage/network devices, mobile devices, etc. Provides Tier I/II (Help Desk) and Tier 3 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to management and internal customers. Provides support of the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages LINUX operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

• Provide Tier I/II (Help Desk) problem identification, diagnosis and resolution of development, test, and production software environments through chat rooms and ticketing systems.
• Provide support for implementation, troubleshooting and maintenance of IT systems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Facilitate the deployment of web applications and services into the client's development and production
• environments
• Serve as the technical point of contact between the customer and the development team
• Maintain currency of relevant documents and update the Wild and SharePoint knowledge bases
• Monitor and respond to chat rooms

Individual Capabilities Required: An ACTIVE security clearance is required: TS/SCI with Polygraph:

• Experience drafting documentation, such as FAQs and internal knowledge articles.

• Demonstrates customer-service focus and responsiveness.

• Demonstrates strong interpersonal skills as well as written and verbal communication skills.

• Experience in Linux systems in areas of system administration, integration and development

• Experience with Infrastructure- as-a-Service (IaaS) and Platform-as-a-Service (PaaS) technologies

• Experience with version control systems such as GIT

• Experience in application and web server administration

• Intermediate-level Linux experience, software releases, and configuration management

• Experience in software development processes and using ticketing systems like JIRA or Redmine. Individual Capabilities Desired:

• Experience with operating systems and network architectures.

Apply Here: http://tiny.tk/da56c

Our mission at Epic is to provide the most simplified infrastructure management platform that anyone can use. Our team of experts work to continuously perfect our suite of digital products and services to ensure you have access to the most accurate data, the most reliable hosting, and the most innovative monitoring tools available today.

SUMMARY

Epic is looking for Cloud Support Specialist who is eager to learn new things, improve their talents, and develop their skills.

Epic boasts the freedom, energy, and agility of a fresh startup. We feature a modern office and collaborative workspace chock-full of tight-knit, smart, hard-working people passionate about technology, and foster an environment where all employees are able and encouraged to continually learn and grow.

This is an opportunity to develop your career with a company that has flourished and still has plenty of room to grow. You will work directly with and be supported by the founders of the company but given room to get work done without tedious micromanagement and bureaucracy.

TOP REASONS TO WORK WITH US

Competitive salaries and fantastic benefits (health/dental/vision, open vacation policy, 401k matching) Chef Prepared lunches. and Starbucks coffee Stocked break room Quarterly employee appreciation outings – most recently to the Alamo Drafthouse for a private movie screening (it was rad!) Startup can-do atmosphere Quite, calm, welcoming & friendly work environment Foosball table—complete with eager challengers WHAT YOUR DAY LOOKS LIKE

Implementation and support services for Microsoft related technologies: traditional Windows Server environments, SQL, SharePoint, Exchange, and Active Directory. IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Microsoft Hyper-V Platform Intake and process service requests for new cloud services Develop, document, and understand internal processes and procedures related to duties and responsibilities Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals System documentation to include system reviews and recommendations Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages Monitor Ticketing system notifications, telephones, and emails and respond to all problems that arise with clients Identify incident trends and develop solutions to ensure troubleshooting efforts are proactive and effective All other duties as assigned WHAT YOU NEED

Good working knowledge of Microsoft’s Hyper-V and SQL Experience with SAN and Storage solutions Solid problem solving and analytical troubleshooting skills Strong interpersonal skills such as telephony skills, communication skills, active listening and customer-care Ability to participate in an On-Call rotation Self-motivated with the ability to work in a fast-moving environment Professional, highly organized, process driven, highly customer focused, and competent with excellent time management skills Team player with the ability to maintain a positive attitude and develop productive working relationships with others as a contributing member Strong organizational, communication, and customer service skills Ability to manage expectations of internal and external customers, and keep them informed A desire to continuously and aggressively improve at a personal and professional level Ability to lift heavy objects such as servers or racks. Up to 50lbs. Job Type: Full-time

Experience:

Windows Server: 2 years (Required) SQL: 1 year (Preferred) Virtualization: 2 years (Required) Location:

Dallas, TX (Required)

They have great benefits and above average wages.

You must be very attentive to details, be a time keeper always willing to learn because there are so many opportunities in there.

Going to work with no enough equipment

There was no hard part working at ManTech.

Accomplished Systems Administrator with 18 years of experience managing teams, 23 years supporting network/server infrastructure, and significant customer service experience. Effectively plans and optimizes the computing environment to lower cost, improve service, and consistently achieve high performance. Proficient at problem diagnosis and crisis resolution with a “hands-on” approach to technology and a time-tested ability to create innovative technical solutions. More concerned with how technology is performing than a job title or the size of his office. Dedicated to insuring system uptime and very interested in long-term, productive working relationships with employer and co-workers. Expends all possible effort to head off severe issues by planning system changes and hardware/software rollouts with an emphasis on a positive end-user experience. Honors agreed upon commitments and deadlines while taking responsibility for quality of work. Utilizes best practices and identifies areas for improvement. Nimble - adapts to the needs of the business.

I use to work in a team of 5. The senior most person of our group never gave me proper KT in fear that I may take over from him. He was in regular touch with client and higher management whatever activity is assigned he take the lead and complete it and I was always ranked as second in team. I never got an opportunity to prove that I am equally eligible as he is. I switched my company and now the same is happening with other new members of the team I don't want the same to happen with them ..what would you should do break this intentional dependency the senior has created ?