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Typical Day:

• Enter data quickly and accurately in multiple systems • Provide exemplary customer service to all patients and caregivers • Adjudicate patient claims • Communicates with doctor offices, pharmacies, and our customers to ensure superior customer service • Meet metrics daily based on team and business needs • Maintain updated customer records with strong attention to detail and compliance with HIPAA standards • Ensure orders are processed in a timely manner and meet clinical requirements prior to fulfillment • Other duties as assigned

Requirements

• Strong computer and typing skills are required -- Proficient in MS Office suite (Word, Excel, Outlook, etc.) • Able to add, subtract, multiply, and divide in all units of measure; this may include using whole numbers, common fractions, and decimals and being able to compute rate, ratio, and percent. • Ability to solve problems and communicate issues clearly. • Team-oriented and the ability to thrive is a fast-paced environment. • Strong attention to detail and accuracy. • Flexible and proactive to meet varied patient needs. • Self-motivated and able to work independently. • Dedicated to excellence and quality. • Able to collaborate with other healthcare professionals. • Passion to help people and enrich their lives. • Certified with the National Pharmacy Technician Certification Board and maintain a current certificate #tennessee https://relode.co/KOF9SYE

Job Notes: **Hours of operation are from 7am-9pm, so staggered shifts are available to add flexibility

Who you are: The Enrollment Specialist is integral to our team. You are responsible for new user acquisition, informing new customers by educating individuals about our services. This role involves helping our potential customers through education. The team takes pride in creating solutions at no extra cost for customers who never knew of an alternative to their current pharmacy.

What you do: •Make outbound calls to articulate the value proposition of using us as their pharmacy •Foster new business relationships through inbound lead follow-up •Collaborate with other staff to ensure we are fulfilling their needs and exceeds customer needs •Keep lines of communication open with Team Lead and other team members in an ever evolving start-up environment •Maintain detailed and accurate records between multiple databases and programs •Investigate issues and create solutions for new customers

Requirements

Our ideal candidate is: •Passionate about identifying solutions for people to have healthier and happier lives through and better pharmacy experience •Experienced in working with senior citizens, mental health, home healthcare, healthcare providers, and caregiver population and the ability to provide excellent customer service •Driven & thrives in a fast-paced environment

Our ideal candidate HAS: •Grit •Strong and helpful phone presence to help fulfill our promise •Excellent verbal and written communications skills •Strong listening and presentation skills •Ability to multi-task, prioritize, and manage time effectively

Required Education, Experience, Certification, Licenses: •High School degree (or equivalent); (Bachelor’s degree preferred)

Benefits INSURANCE, PAID TIME OFF, & RETIREMENT Full-time employees receive Sick days, Vacation days, and Holiday Bonuses as well as employer-paid Medical (including a Health Savings Account with an employer contribution), Dental, Vision, and Life insurance. In addition, we're proud to offer Voluntary Life & AD&D, Short Term Disability, and Long Term Disability coverage. A 401k plan with employer contribution is available, too. EMPLOYEE INVESTMENT For employees new to pharmacy, the company offers in-house preparation to test for National Certification as a pharmacy technician. With a rapidly-growing startup, the opportunities for advancement are numerous. SOCIAL EVENTS In our company description, you can tell our team likes to have fun. Company events, pizza days, and wellness challenges maintain our work-hard play-hard culture. #tennessee https://relode.co/45NXWYE

Required skills and experience:

• Candidates with education suit the position
• Secondary with school-leaving examination

Language skills: -English

Personality requirements and skills: The candidate shall be able to work as part of the Support team and we expect: • 3 years of experience in Unix/Linux system administration • Understanding of IP networks • Knowledge of SQL or Oracle database • Good communication skills • Willingness to constantly learn new things

Remote Option

What you need to know: One of the main goals is to provide excellent service support to existing customers and business partners. Our Support Engineers are delivering day-to-day substantial front-end for customers via email and/or phone to answer questions, collect information and resolve issues, reported by the customers. The number of our customers is rapidly growing, we are looking for Support Engineer to join our team.

Interview process: First interview: With VP of IT Second interview: Team members

Job selling points: • The option to use cutting edge technology • Dynamic working hours • Personal development in a booming industry • Attractive salary plus bonuses based on achieved results • Working in a young ambitious team in a professional firm which is aggressively expanding • 1 week per quarter of PTO (use it or lose it - this cannot be cashed in or rolled over) • Health insurance: amazing coverage through UHC ($250 deductible/person, $750/family. Great great coverage) paid for 100% by client for employee + eligible dependents/family. Includes dental and vision coverage as well • Short term/long term disability insurance • Life insurance (I think it’s $10k we pay for? With the option for the employee to enroll in additional coverage at their own expense) • 401k matching • Profit share • Cell phone/internet reimbursement

Additional job details: Preferences/Nice To Have's • Knowledge of CISCO IP telephony • Understanding SIP • Overall knowledge of IPCC/Genesys contact center platforms • Experience in PostgreSQL/Oracle administration #tennessee https://relode.co/K63XAYE

Company Description

We are a new kind of home-delivery pharmacy in a hyper-growth phase focused on adherence packaging and improving the quality of life for our customers through innovative design and compassionate customer service. We’re looking for top-tier talent to support our mission. Our company is professional but fun, dedicated yet quirky. We are fast-paced, highly-motivated doctors, pharmacists, pharmacy technicians, and support staff who focus on health and wellness (and if we’re being honest, sometimes pizza) and most of us have slight obsessions with our pets. We want to make a difference in the lives of our customers by treating them like friends and family. We offer a work-hard, play-hard environment with competitive pay and comprehensive benefit plan.

Vision/Mission Our vision is to fix and reimagine healthcare for everyone. Our mission is to engage customers by fixing all the problems around getting and taking their medications. We've taken the first step by simplifying adherence.

We are backed by the resources of a global health organization working to help people live healthier lives and to help make the health system work better for everyone. Are you looking for a way to create next-level results with a human level approach? Then look at opportunities with us, where changing the world is just one result of doing your life’s best work.

We are in search of insurance specialists to deliver outstanding customer service in the overall coordination and processing of patient medication orders and refills. Your daily duties will include talking with patients, doctors, and facilities in order to process prescriptions and enter data accurately and efficiently in multiple computer systems. We’re looking for experienced, compassionate, patient focused insurance specialists with exceptional customer service, data-entry, and communication skills.

Typical Day: • Enters data quickly and accurately in multiple systems. • Provide exemplary customer service to all patients and caregivers. • Adjudicates patient claims. • Problem-solving • Communicates with doctor offices, pharmacies, and our customers to ensure superior customer service. • Meet metrics daily based on team and business needs. • Maintain updated customer records with strong attention to detail and compliance with HIPAA standards. • Ensure orders are processed in a timely manner and meet clinical requirements prior to fulfillment. • Other duties as assigned.

Required Skills: • Strong computer and typing skills are required. • Ability to use multiple software programs to fulfill medication orders. • Ability to solve problems and communicate issues clearly. • Team-oriented and the ability to thrive is a fast-paced environment. • Strong attention to detail and accuracy. • Flexible and proactive to meet varied patient needs. • Self-motivated and able to work independently. • Dedicated to excellence and quality. • Able to collaborate with other healthcare professionals. • Proficient in MS Office suite (Word, Excel, Outlook, etc.). • Prior experience with third party billing, customer service and data entry, preferred. • Passion to help people and enrich their lives.

Bonus but not Required: • Pharmacy or Insurance Experience • Prior experience with third party billing, customer service and data entry, preferred.

Required Education, Experience, Certification, Licenses: • Expert user of MS Office Suite (Word, Excel, Outlook, etc.) • Strong data entry and phone skills required.

Additional Requirements • Must be 18+ years of age. • High school diploma /GED required. • Must be able to read, write and speak fluent English. • Employment is contingent upon successful completion of a drug screening and background check

Benefits In addition to competitive salary and a unique opportunity to thrive at a growing company, we offer various formal benefits as well.

INSURANCE, PAID TIME OFF, & RETIREMENT Full-time employees receive Sick days, Vacation days, and Holiday Pay as well as employer-paid Medical (including a Health Savings Account with an employer contribution), Dental, and Vision insurance. In addition, we're proud to offer Voluntary Life & AD&D, Short Term Disability, and Long Term Disability coverage. A 401k plan with employer contribution is available, too. #tennessee https://relode.co/CCF9AYE

Required skills & experience: • Strong problem-solving and critical thinking skills are a must • 3-5 years of experience across roles in healthcare consulting, finance, consulting, business development, account management or related fields • Healthcare experience required, experience in Medicare Advantage and/or senior care preferred • Strong verbal and written communication skills, ability and comfort presenting to senior leadership • Strong organizational and analytical skills

What you need to know: • The National and Strategic Accounts team drives the overall success and health of our current partnerships through excellent service delivery, growth, customer centricity, accountability, and teamwork. • The Growth Associate, National and Strategic Accounts is responsible for supporting account strategy, relationship development, KPI enablement, and focused communication with key clients. This individual will collaborate closely with strategic account leadership and operational leadership to ensure our partnerships sustain and scale. • Support the development of strategic account plans, and partner with other key stakeholders to execute the comprehensive value of our solutions • Formulate business cases, financial and operational analysis, strategic communication materials and executive presentations for external consumption by our clients • Utilize enterprise perspective while serving as critical connection point to the rest of the organization on all components of our business to aid execution of our strategic account plans and processes • Lead the production of financial, operational, and strategic analysis, while collaborating with the Vice President of Strategic Account Management to deliver effective communication materials • Coordinate with internal, cross-functional stakeholders including Operations, Finance, Strategy, Analytics, Actuary, and Clinical to ensure alignment of goals and objectives and obtain buy-in across the organization #tennessee https://relode.co/E13XAYE

Requirements:

• Our ideal candidate will come from a staffing industry background ideally within the construction/skilled trades industry. Would also consider Vendor Management Software, HRIS Software, or Construction Software Sales.

Experience working in a fast pace high growth technology enabled/Services environment • A minimum of 5 years of high performing sales experience and achievements • A minimum of 3-5 years in a sales leadership and management role • Staffing experience preferred • Experience with construction sales or VMS sales experience a plus • Proven success selling to the C-Suite and Executive level Operations • Proven track record of cold calling, landing, and growing accounts • Demonstrable success in team development and mentorship • Experience within an early stage company preferred, but not required #tennessee https://relode.co/IIF9WYE

Required skills and experience: • 2-3 years of investment banking or private equity experience is required. • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with the knowledge, skill, and/or ability required. • Proficient in Excel at an advance level with financial modeling tools including pivot tables, VLOOKUP, sumifs, etc.; Proficient in Word, PowerPoint, and Outlook at an advanced level.

What you need to know: ● The Corporate Development Associate will report directly to the CEO based in Franklin, TN and will be a crucial role supporting and managing the execution of the company’s add-on acquisition and overall growth strategy. The Corporate Development Associate will be directly involved in developing a robust pipeline of acquisitions in key geographic areas, responsible for the financial and operational analytics of the deal process, and play a key role in transaction diligence and execution. The Corporate Development Associate will also be involved with supporting post-close integration of new acquisitions and organic growth initiatives. Additionally, the role will have high exposure to our financial sponsors, board members and other third-party advisors.

Schedule: M-F https://relode.co/DUTXAYE #tennessee

Required skills and experience: ● Master’s Degree in human services discipline, including, but not limited to: Social Work, Psychology, Sociology, Counseling, Criminal Justice, etc.) ● 3+ years’ experience working with children (experience can include internships, volunteer work, etc.). ● Experience in supervising staff ● Licensed and active Licensed-Eligible preferred.

What you need to know: ● Provide oversight, supervision and management of clinical services programs and staff providing treatment services to clients. Oversee all aspects of service delivery for clinical programs. Assist with budgeting, marketing, hiring and supervising staff. ● Assign caseloads and assist with identifying hiring needs. ● Provide orientation and training to staff. ● Provide individual clinical supervision to direct care staff, and document supervision sessions ● Provide clinical oversight in day-to-day operations to include client crises. ● Conduct staff meetings.

Knowledge of: • Child and Adolescent development/needs/behavior • Child and/or Adult psychopathology and diagnostic categories • Family systems • Treatment planning and implementation, reviewing, and updating of Person-Centered Plans. • Best Practices in clinical treatment interventions • Family systems and family dynamics • Best Practices in Systems of Care • Medical/Clinical and Medicaid documentation standards and practices

Schedule: M-F, 9-5 #tennessee https://relode.co/AY8X4YE

Required skills and experience: ● Master’s Degree in human services discipline, including, but not limited to: Social Work, Psychology, Sociology, Counseling, Criminal Justice, etc.) ● 3+ years’ experience working with children (experience can include internships, volunteer work, etc.). ● Experience in supervising staff ● Licensed and active Licensed-Eligible preferred.

What you need to know: ● Provide oversight, supervision and management of clinical services programs and staff providing treatment services to clients. Oversee all aspects of service delivery for clinical programs. Assist with budgeting, marketing, hiring and supervising staff. ● Assign caseloads and assist with identifying hiring needs. ● Provide orientation and training to staff. ● Provide individual clinical supervision to direct care staff, and document supervision sessions ● Provide clinical oversight in day-to-day operations to include client crises. ● Conduct staff meetings.

Knowledge of: • Child and Adolescent development/needs/behavior • Child and/or Adult psychopathology and diagnostic categories • Family systems • Treatment planning and implementation, reviewing, and updating of Person-Centered Plans. • Best Practices in clinical treatment interventions • Family systems and family dynamics • Best Practices in Systems of Care • Medical/Clinical and Medicaid documentation standards and practices

Schedule: M-F, 9-5 #tennessee https://relode.co/ZH8X4YE