#
Callcenter
Share Topic
Report Content
They said what?! This topic explores the daily things that call center employees experience first hand. Customer service isn't always easy but be sure to join the conversation or check out what others have to say!
+95k followers
Ask a question
Share a tip
Tell us about your job search
Ask about work life balance
Tell us your success story
Share tips for interviewing
Sort by:
Steven Ransom
Bullet point
Follow
over 6 months ago

Bad vs Great Customer Service

Summary: Here's a comparison between bad and good customer service with sample scenarios. This is not only for call center agents but for anyone who works in customer service and wants to know how to handle customers more effectively.


FULL DISCLOSURE: *I’m only an independent marketer, In Serving Others: By creating a culture of organizational, personal, and community development, and In Integrity: By operating in an honest and trustworthy manner. The job leads are a direct hiring opportunity and NOT a Jobcase sponsored job alert. Interested applicants are encouraged to practice due diligence during the application process and pursue any additional inquiries for any position. Please feel free to email me (type: Get-Steven in the subject box) or contact me with any questions you might have regarding any posting that I may post. Feel free to follow me or connect with me.*

FAIR-USE COPYRIGHT DISCLAIMER

  • Copyright Disclaimer Under Section 107 of the Copyright Act 1976, allowance is made for "fair use" for purposes such as criticism, commenting, news reporting, teaching, scholarship, and research. Fair use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational, or personal use tips the balance in favor of fair use.

#workfromhome #hiringnews #jobsearch #nationwideusa #customerservice #callcenter

2
Like
Comment
Share
Steven Ransom
Bullet point
Follow
over 6 months ago

Customer Service Specialist (Code Enforcement) City of Sacramento Website / About the company / Job posting / 174 reviews

City of Sacramento Sacrament CA, Hybrid remote $47,542 - $66,896 - a year

  • Be organized and able to prioritize work in a constantly changing work environment. Methods and equipment used in processing payments.

Summary: *The City of Sacramento requires all newly appointed employees to be fully vaccinated against COVID-19 as a condition of employment. Candidates seeking accommodation from this requirement will be considered on a case-by-case basis.

You must have taken and passed the Customer Service Specialist Examination for further consideration.

With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the State of California with the ability to report to Sacramento-based physical worksites daily if required.*

Disclosure: I'm a Independent fact finder, serving others; "By creating a culture of organizational, personal, and community networking, in integrity, by operating in an honest and trustworthy manner."


Please feel free to contact me with any questions you might have regarding any posting that I may post. Feel free to follow me or connect with me.

NOTE: The job leads are a direct hiring opportunity and NOT a Jobcase sponsored job alert. Interested applicants are encouraged to practice due diligence during the application process and pursue any additional inquiries for any position.

#wordsofadvice #workfromhome #customerservice #callcenter #advice #nationwideusa

14
Like
Comment
Share
Hidden
Steven Ransom
Bullet point
Follow
over 6 months ago

Here's a comparison between bad and good customer service with sample scenarios. This is not only for call center agents but for anyone who works in customer service and wants to know how to handle customers more effectively. video


Disclosure: I'm an Independent fact finder, serving others; "By creating a culture of organizational, personal, and community networking, in integrity, by operating in an honest and trustworthy manner."


Please feel free to contact me with any questions you might have regarding any posting that I may post. Feel free to follow me or connect with me.

NOTE: The job leads are a direct hiring opportunity and NOT a Jobcase sponsored job alert. Interested applicants are encouraged to practice due diligence during the application process and pursue any additional inquiries for any position.

#wordsofadvice #workfromhome #customerservice #callcenter #advice #nationwideusa

1
Like
Comment
Share
Steven Ransom
Bullet point
Follow
over 6 months ago

15 Customer Service Jobs That Pay Well Career Guide Website

Summary: In this video, Sinead reviews the 10 most common questions that recruiters ask in a customer service interview with examples of how to answer.


Disclosure: I'm an Independent fact finder, serving others; "By creating a culture of organizational, personal, and community networking, in integrity, by operating in an honest and trustworthy manner."


Please feel free to contact me with any questions you might have regarding any posting that I may post. Feel free to follow me or connect with me.

NOTE: The job leads are a direct hiring opportunity and NOT a Jobcase sponsored job alert. Interested applicants are encouraged to practice due diligence during the application process and pursue any additional inquiries for any position.

#wordsofadvice #workfromhome #customerservice #callcenter #advice #nationwideusa

10
Like
Comment
Share
Steven Ransom
Bullet point
Follow
over 6 months ago

Customer Service Specialist, Hybrid - $35,000 - $45,000 a year Adapt Health Website / About the company / Job posting

Adapt Health Mount Pleasant, MI 48858 Hybrid remote $35,000 - $45,000 a year - Full-time

Summary: At AdaptHealth they offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients’ lives, please click to apply, they would love to hear from you.


Disclosure: I'm an Independent fact finder, serving others; "By creating a culture of organizational, personal, and community networking, in integrity, by operating in an honest and trustworthy manner."


Please feel free to contact me with any questions you might have regarding any posting that I may post. Feel free to follow me or connect with me.

NOTE: The job leads are a direct hiring opportunity and NOT a Jobcase sponsored job alert. Interested applicants are encouraged to practice due diligence during the application process and pursue any additional inquiries for any position.

#wordsofadvice #workfromhome #customerservice #callcenter #advice #nationwideusa

13
Like
Comment
Share
Steven Ransom
Bullet point
Follow
over 6 months ago

Customer Care Specialist, Hybrid - $5000 Sign-On Bonus Computershare Website / About the company / Job posting

College Station, TX 77845 Hybrid remote $20 an hour - Full-time

Summary: They're looking for talented professionals who can bring new ideas, challenge the status quo and drive our next phase of growth. If you’re looking for a company that creates career-building opportunities, with offices in more than 20 countries, Computershare offers you a world of potential.


Disclosure: I'm an Independent fact finder, serving others; "By creating a culture of organizational, personal, and community networking, in integrity, by operating in an honest and trustworthy manner."


Please feel free to contact me with any questions you might have regarding any posting that I may post. Feel free to follow me or connect with me.

NOTE: The job leads are a direct hiring opportunity and NOT a Jobcase sponsored job alert. Interested applicants are encouraged to practice due diligence during the application process and pursue any additional inquiries for any position.

#wordsofadvice #workfromhome #customerservice #callcenter #advice #nationwideusa

2
Like
Comment
Share
Steven Ransom
Bullet point
Follow
over 6 months ago

Healthcare Specialist (Non-Clinical) Call Center Representative C3I Solutions - Website / About the company / Job Posting

Kings Mountain, NC 28086 Hybrid remote From $17 an hour - Full-time

Summary: This is a new program for C3i Solutions, primarily inbound in nature which combines providing consumers with medical information on dermatological over-the-counter and prescription products, as well as documenting and submitting AEs and PQCs reported to the program. Additionally, included in this program will be a patient assistance team that will be trained to provide support to patients using the products.


Disclosure: I'm an Independent fact finder, serving others; "By creating a culture of organizational, personal, and community networking, in integrity, by operating in an honest and trustworthy manner."


Please feel free to contact me with any questions you might have regarding any posting that I may post. Feel free to follow me or connect with me.

NOTE: The job leads are a direct hiring opportunity and NOT a Jobcase sponsored job alert. Interested applicants are encouraged to practice due diligence during the application process and pursue any additional inquiries for any position.

#wordsofadvice #workfromhome #customerservice #callcenter #advice #nationwideusa

7
Like
Comment
Share
Sher'Rie White
Bullet point
Follow
over 6 months ago

#callcenter So far all the call center jobs I have applied for I either get turned down or still waiting to hear for weeks.

2
2 Answers
Like
Answer
Share
See all answers
Jeremie Bowles
Bullet point
Follow

It is supper hard to get a response back from actual employers these days and all these assessment tests are an absolute joke. Most having NOTHING to do with our abilities to do the job. After a month and a half of submitting applications, I finally have 2 interviews today. They are both work from home customer service positions. So just keep on pushing. Good luck to you.

2y
Mark As Helpful
Reply
Sher'Rie White
Bullet point
Follow
Stay at Home Job or Remote Job/ Retail/Customer Service

Thank you! Good Luck on your interviews!

2y
Mark As Helpful
Reply
Add
Steven Ransom
Bullet point
Follow
over 6 months ago

Unconscious assumptions can play a role if it's been a few years since you were looking for a job. How do you overcome an age bias that happens before you’ve even met the recruiter?


Disclosure: I'm an Independent fact finder, serving others; "By creating a culture of organizational, personal, and community networking, in integrity, by operating in an honest and trustworthy manner."


Please feel free to contact me with any questions you might have regarding any posting that I may post. Feel free to follow me or connect with me.

NOTE: The job leads are a direct hiring opportunity and NOT a Jobcase sponsored job alert. Interested applicants are encouraged to practice due diligence during the application process and pursue any additional inquiries for any position.

#wordsofadvice #workfromhome #customerservice #callcenter #advice #nationwideusa

1
Like
Comment
Share
Steven Ransom
Bullet point
Follow
over 6 months ago

Now that we are firmly into the 4th quarter of the year, we often find ourselves shifting our focus to preparing and planning for what we want to accomplish next year. While that’s a smart strategy, I would encourage you to try and not make it an overwhelming experience. Job searching can be tough, but we encourage you to stay active in your job search because there are still plenty of fantastic jobs to find in 2023!


Disclosure: I'm an Independent fact finder, serving others; "By creating a culture of organizational, personal, and community networking, in integrity, by operating in an honest and trustworthy manner."


Please feel free to contact me with any questions you might have regarding any posting that I may post. Feel free to follow me or connect with me.

NOTE: The job leads are a direct hiring opportunity and NOT a Jobcase sponsored job alert. Interested applicants are encouraged to practice due diligence during the application process and pursue any additional inquiries for any position.

#wordsofadvice #workfromhome #customerservice #callcenter #advice #nationwideusa

5
Like
Comment
Share
See newest posts