Appleton, WI - Spectrum is hosting 3 Customer Service Interview Events this month in Appleton, WI. See event details below.
Date/Time - Tuesday, July 17 / 12p - 6p Location - 3520 Destination Drive, Appleton, WI 54915
Date/Time - Tuesday, July 24 / 12p - 6p Location - 3520 Destination Drive, Appleton, WI 54915
Date/Time - Tuesday, July 31 / 12p - 6p Location - 3520 Destination Drive, Appleton, WI 54915
https://jobs.spectrum.com/job
Location: 1425 Union Meeting Road Blue Bell PA 19422 Pay Rate: $13.00/hr. Tentative Start Date: 09/04/18 or ASAP
Role/Responsibilities: • Responsible to research and resolve eligibility issues involving member specific information • Completes data entry requirements for finalizing new enrollment as well as for changes and/or terminations • Reviews and corrects transaction errors impacting eligibility
Qualifications: • Experience/knowledge of Medicare eligibility for enrollment is desired • Customer Service experience is desired • High School diploma, G.E.D. or higher
Interested in Being Considered? Reach out to Laiza Lagarto and send your updated resume at recruiters7@qualitystaffingamerica.com for immediate consideration. APPLY NOW!
Schedule Requirements: To best serve the needs of our customers, our Customer Service team is available until 10:00pm CST offering full-time schedules with start times between 11am – 1:30pm. Schedules include working weekends and do not change week-to-week. Once a schedule is assigned it is not negotiable upon completion of training.
Responsibilities Handle multiple tasks, such as, talking with and listening to customers while accessing, reading, and inputting information into numerous applications Handle incoming calls, efficiently resolving a variety of customer service inquiries Utilize problem-solving skills to efficiently answer customer requests Maintain, at a minimum, target levels of productivity and performance Locate and interpret complex information from a number of databases Maintain a courteous and pleasant demeanor while speaking with external and internal customers Adapt to the need of individual callers Accept repetitive work tasks while providing excellent service to customers Provide timely and accurate information reflecting a customer-oriented image for the company Seek to improve job performance through self-assessment, skill development, training and goal setting Maintain a regular and reliable level of attendance and punctuality Perform miscellaneous job-related duties as assigned Equal Opportunity Employer/Disability/Veterans
Qualifications
Must currently live in the state of Utah Must currently live in St. George, UT, or the immediate surrounding area (applicants not in the surrounding area will not be considered) Minimum 2 years of customer service experience focused on resolving customer concerns and handling difficult conversations Experience in a performance-based or metric-driven environment Call center experience preferred Experience handling help desk or escalated situations requiring problem resolution preferred Work-related experience working on a personal computer (PC), navigating through multiple computer systems and screens Permanent residence with a defined working space that is clean and quiet Ability to participate and complete mandatory training for 6 weeks, M-F, 9-5:30pm CST Ability to complete I-9 work authorization paperwork in person Must be willing to work a full-time schedule (40 hours/week), with start times between 11am-1pm (Central Time Zone), including both weekends days (Saturday & Sunday) Must be willing to accept a starting pay of $12.85/hour Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future Must be at least 18 years old Technical Qualifications:
Must have a computer/PC (No MACs) with compatible OS versions: Windows 7, 8, 8.1, or Windows 10 Must have a computer USB headset with microphone Must have a separate modem Must have a router with gigabit speed connection via Ethernet cable Must have high-speed internet access provided by a cable or fiber provider (no DSL, satellite or wireless) Minimum upload speed of 2mbps Minimum download speed of 5mbps Use of wireless and WiFi “air cards” is prohibited *Applicants must meet all technical qualifications at the time of application.
Hey Jobcase Community I hope you are all doing fabulous.... Tuesday will arrive shortly. Spend some time enjoying loved ones and sunshine(tomorrow of course ;) )
The basic steps are:
- Join our talent community.
This will take about two minutes. You can join from any device, including your cell phone or tablet.
- Review job posts and begin creating your profile.
This will take about five minutes and can be done from any device, including your cell phone or tablet.
- Apply to be an agent by completing the assessment.
This will take about forty-five minutes. You may stop and return at any time, and complete from any device, including your cell phone or tablet.
Now it’s our turn! Once you have completed the assessment, we will assess your profile to determine your fit as a Working Solutions Agent. Next you will:
- Receive your results and view opportunities.
Within about a week, you will get your results and if there is a good fit, you’ll complete your profile, a system tech scan and a basic background check. Then you’ll be ready to view and match with an available client program.
- Interview with us.
Every program is different. Your designated talent specialist will speak with you by phone to ensure the perfect program match and get you scheduled for certification.
For this position:
Responsibilities Working Solutions agents on the Event Ticketing & Sales Program will take inbound customer service calls and will talk to buyers and sellers to answer questions and to ensure that every customer interaction provides a great entertainment experience. Contractors will provide first call resolution or determine the appropriate triage route. Contractors will need to have some working knowledge and interest in sports, music and theatre. Contactors must be fast thinkers with excellent communication skills who can clearly answer questions and anticipate future needs.
Qualifications Superior Customer Service: Contractors must have a positive and professional demeanor, with responsive customer service to provide white glove service. Excellent Communication Skills: Contractors must be able to show excellent verbal and written communication skills to ensure that seller and buyer will be loyal customers. Problem Solving Skills: Contractors need to be strong independent problem solvers to research ticketing issues. Tech Savvy Multi-tasker: Contractors must be able to speak with callers while navigating through multiple systems, entering vital information. They must be comfortable learning new systems and making minor adjustments to their computer to be able to function with the program technology. Flexibility & Availability: Contractors must be able to provide at least 20 hours per week on this program during the client’s operating hours. Experience with Siebel is a plus. Contractors on the Event Ticketing & Sales Program will need to successfully pass a background check to work this program. The background check will consist of a social security number verification, national sex offender registry report and a criminal history check.
We are currently not accepting applications from candidates residing in CA, NY, PA or WA.
https://careers-workingsolutions.icims.com/jobs/1408/event-ticketing-%26-sales/job
Working Solutions agents on the Event Ticketing & Sales Program will take inbound customer service calls and will talk to buyers and sellers to answer questions and to ensure that every customer interaction provides a great entertainment experience. Contractors will provide first call resolution or determine the appropriate triage route. Contractors will need to have some working knowledge and interest in sports, music and theatre. Contactors must be fast thinkers with excellent communication skills who can clearly answer questions and anticipate future needs.
Qualifications Superior Customer Service: Contractors must have a positive and professional demeanor, with responsive customer service to provide white glove service. Excellent Communication Skills: Contractors must be able to show excellent verbal and written communication skills to ensure that seller and buyer will be loyal customers. Problem Solving Skills: Contractors need to be strong independent problem solvers to research ticketing issues. Tech Savvy Multi-tasker: Contractors must be able to speak with callers while navigating through multiple systems, entering vital information. They must be comfortable learning new systems and making minor adjustments to their computer to be able to function with the program technology. Flexibility & Availability: Contractors must be able to provide at least 20 hours per week on this program during the client’s operating hours. Experience with Siebel is a plus. Contractors on the Event Ticketing & Sales Program will need to successfully pass a background check to work this program. The background check will consist of a social security number verification, national sex offender registry report and a criminal history check.
We are currently not accepting applications from candidates residing in CA, NY, PA or WA
I think it's a good place to work other than the fact that the upper management is all Chinese and they don't speak English which makes it very hard to communicate
I have been a customer service representative for several years. I would like to WFH as an agent. I have a strong passion in helping my customers.
I have 20+ years of customer service experience in various industries.
Hello Everyone My Name is Cordero Martin im looking for a job in customer service banking and the reason why i choose this field of work Because im 2 years from receiving my associates degree and im just looking to get my foot in the door early i would like to hear from anyone that might have any suggestions. Thanks and god bless you all on your journeys to being happy about the field you all are trying to be in.
My advice to people interested in working at #DeliciousOrchards as a #CustomerServiceRepresentative ...
Great Company to work for. All employees are very friendly which makes for a pleasant work day. They also give employees a discount when shopping at the store for fruit, vegetables, bakery items and so much more. bakery items and so much more