Fisico is looking for dependable self-starters to join their customer support specialist team.

Fisico is a natural health company that’s helping hundreds of thousands of people improve their lives with premium supplements and information products.

This is a full-time position with a Monday-Friday, 8a - 5p work schedule. However, there is room for flexibility as the company is also seeking candidates who can work outside of business hours.

What You’ll Be Doing:

• Answering inbound calls to place orders, issue credits, and track packages.
• Making outbound calls to follow up with customers who left a voicemail.
• Responding to support tickets in Zendesk.
• Additional administrative tasks related to the above (e.g. processing refunds, confirming orders, etc.).

Specific Skills/Experience:

• Very tech savvy (you’ll be navigating multiple online platforms throughout the day including, but not limited to, Infusionsoft CRM, Zendesk, Five9, etc.).
• Can type at least 40 WPM.
• You thrive in a fast-paced environment (on a busy day our customer support agents answer ~15 calls/hour or ~30 support tickets/hour).
• Minimum of 1 year in a work-from-home setting required. vMinimum of 1 year in a call center (or similar high call volume environment) required.
• Team player that is pleasant to interface with and works really well with others.

Application Tip - Top 3 skills you need to land that WFH job

Ready to Learn More & Apply?

• Go to https://fisicoinc.com for more job details and application instructions.

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• Check out our updated list of current local and national #WFH hiring opportunities on our #workfromhome topic page.

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