
Look presentable, the store managers are very big on looking clean and work ready. Be early, because early is on time and on time is late. Go in with a good attitude, they look for employees that are upbeat, and chatty. Be prepared to lift and move around heavy things no matter the position.

Customer told me they could not pay because there mother passed away,the funny thing is,that was the third time that year that same Customer told me that reason

I enjoyed helling customers get the things they needed

The first of the month is nearing, and if you're looking for a job, you may be hard pressed to make ends meet.
According to the L.A. Times "Renters will not be evicted through Jan. 31 as long as they pay at least 25% of their rent and file a declaration with their landlord attesting that they are suffering financial hardship because of the pandemic and its related business shutdowns, which have put millions of Californians out of work."
For anyone not living in #California I wrote an article earlier this year on how to renegotiate your housing bill. While some of protections under the CARES Act have expired, the tips on what you can do still apply. Good luck!

I managed an 83 unit park by myself for 4 years. Landscaping, remodeling, and leasing and rent collection

Learn every job. You'll get the opportunity to shoot your shot. They believe in promoting from within especially if your numbers are consistently there. Be the best in your position numbers stand out. Go above and beyond. Care about the quality of YOUR work. It can be a lucrative career it's all in what you invest into it. The tools, skills, and knowledge you gain with the company will open the door for you to work ANYWHERE! Or to start a career there. Treat customers how you want to be treated as a consumer. Don't follow the people with the bad habits. Do your job keep your work ethic. There is no perfect company. It's a dog eat dog world have TOUGH skin! If they throw you to the wolves come back leading the PACK!

Keep your rapport with EVERYONE professional NO personal attachments.

A visit when the RD, all the DMs in the region come for a coach's clinic and you're the host store. They are inconspicuously rating your ENTIRE store. And your DM is praying silently you don't embarrass them.

A young lady came in to rent merchandise and a skip trace was ran on her and she was found to be a skip. She became very irrate! Swiped the counter and pushed the monitor over on to the floor, threw papers, etc. Of the police were called a report was filed she was banned.

What I loved about RAC is the concept of RTO. We were able to offer customers who maybe didn't make the financial decisions in the past, gone through divorce, had a hardship, live paycheck-to-paycheck, etc the same opportunities of ownership of household goods, electronics, and appliances as someone with a 700-800 FICO score. Through flexible payment options that can fit in their budget. Yes, if the customer choices to go the length of their contract they pay more. But what is the cost of a sacrifice of more when you can't just standard financing. Let's face facts if you there score isn't there it hinders alot of buying options. But one of RAC core values is to improve the quality of life for it's employees and it's customers. And I believe in this. On the job side it's stressful, but it's one of the highest paying jobs in it's market. And for the customers it removes the shame, guilt, or frustration of not measuring up in life based on their FICO score. I will always be grateful for all I learned, the experience, the growth, and the knowledge I gained through my experience with the company.