Consider other facilities. If the doctors were in charge, rather than the manager, it would have likely run smoother. Turn over had a lot to do with the management and its inequivalent staff corrections and or communications.

My biggest mistake would have been to allow others to scan paperwork rather than doing it myself, to ensure proper technique and procedure

The most stressful day would have typically shown 2 veteran staff members that would not work cooperatively with other staff members, causing patients to have to wait for routine injections. Meanwhile the rest of the back team strived to document and administer injections with uniformity in procedure and documents.

The doctors were fully supportive of my interactions with the patient, redirecting the patient's behaviors and choices.

The office coordinator and billing specialist were encouraging with staff and patients.

Office Manager was not professional in his communication with staff, as he spoke in discouraging manner about staff, throwing accusations of poor work practices. The negative environment created only promoted staff blaming each other for things without just cause or proof. Turn over of staff proves the work environment to be anything but conducive to quality care.