✨ HOW TO HANDLE A CUSTOMER COMPLAINT!! ✨

Anyone working in Customer Service has had to deal with the occasional and dreaded “Complaint.” 😤🤬😭 No matter how hard you work, or how far above and beyond you go - there WILL be someone who finds a reason to be unhappy. And most of the time it WILL be your job to improve their situation, and how they are feeling, to some extent. 😵‍💫 I feel this happens most often in #FoodServices, but there are PLENTY of other Industries that deal with upset patrons regularly. 😬🫤🤷‍♂️

Often taking a moment to consider all of your options for actionable steps, lets you choose the right one that not only is realistic, but protects the interests of the Restaurant. 💰⚖️ It can be a compromise, that still improves the way the Customer is feeling about their experience. 🤷

Make sure you are listening closely to what the Customer is actually complaining about. 👂 Active listening is a completely free way to smooth things over in any industry, and can give you essential details as to what the problem really is. 🧏

Sometimes they have a legitimate complaint, and sometimes they are just expressing something else from their life, and need to vent a bit. 📣 It is not usually the most fun part of the job, but it is a part of the job you are guaranteed to encounter. 😮‍💨🤬Irate Customers are common and becoming more so - knowing how to cut through the words and see what they really mean, is an essential skill that can save you a lot of time, frustration, and help avoid management from becoming involved. 🤵🏻‍♂️

Think about how to truly make them happy. What do they really want? What is the root of the actual problem? 🌴

• Are they hungry or thirsty? Is there something you can get them to help with those discomforts, even if it is not exactly what they wanted before? 🍟☕️🧃🥗🥟
• Do they feel they have been cheated somehow? Maybe their coupon didn’t work - could you get them some other kind of deal or discount? 🧾🤑🏷
• Did their order get mixed up? Is there something they would rather have, another entree they had been mentioning that you can order for them? 🌮

It is a bit of a Restaurant Industry Secret that no matter how unhappy you are with your service, it is STILL the Server or Bartenders JOB, to find a solution that will be the least damaging or costly for the Restaurant. 💰🏪

For example, lets say you forgot to put in an appetizer, or another server took it by mistake and the table is starving. A time and cost effective way to fix this at the Deep Dish place I worked would be to offer free breadsticks. 🥖 It is a low price item the Restaurant had plenty of, that would tide an entire table over until their pizza was ready, and they still got an appetizer, that was now free, because of their trouble. 🪙

🥤 Another simple way to soothe a tense table, would be to offer a free beverage. 🫗 Sodas are a fantastic and low cost way to help the table feel that they got a freebie, without taking much away from the Restaurants overhead. 🍷 If necessary, a complementary beer or glass of wine, can soften the situation as well. 🍺

✨ WHAT DO YOU DO TO HANDLE CUSTOMER COMPLAINTS? HAVE YOU WORKED SOMEWHERE WHERE THEY HAPPENED OFTEN? HOW DID YOU RESPOND? WHAT WAS A TACTIC THAT ALWAYS WORKED?? ✨

✨ IF YOU FEEL LIKE AN EXPERT AT HANDLING UPSET CLIENTS, CONSIDER WORKING IN CUSTOMER SERVICE OR HOSPITALITY! WE WOULD LOVE TO HAVE YOU IN THE JOBCASE RESTAURANT AND HOSPITALITY SUPERSTARS GROUP! WE SHARE JOB LISTINGS, ADVICE, CONNECTION AND MORE!! ✨ 💞

#FoodServices #Aboutmyjob #Jobsearch #Advice #Motivation #Watercooler #Application #Interview #Stress

✨ CULINARY SCHOOL: IS IT WORTH IT? ✨ 👩‍🍳

Check out this video from real life Chef Ryan Dean Dexton, discussing the pros and cons of going to Culinary School!! 👨🏻‍🍳🎓🧑🏽‍🍳

Like Ryan, I think that Culinary School can be beneficial for those that didn’t grow up in families that cooked a lot, and don’t have a background knowledge about cooking to lean on at work. 🔪🥘 Culinary School can teach a lot of basics that some folks never learned at home, and need to be able to cover to work in a Professional Kitchen. 🔪📚🧑‍🏫 Some of the knowledge you’ll end up learning, you may never need to know again, although you’ll always have that strong foundation to lean on. 📚 🥐 🍱 🍮

I think that Culinary School would be a lot more enticing and necessary, if it was cost effective. 💰 Unfortunately they tend to charge as much or even more, than a year or two of University! It can also cause young workers to carry a lot of debt, as they transition to jobs that will likely only pay in the teens ($11-18) for most of their career. 💸 It is unlikely that most of the Students in Culinary School will ever earn a very high salary, or become the notorious chefs they idolize. ✨📺

Going to Community College, or a small local Culinary School, would be the best way to take the education route, but working in a Restaurant learning some of the same skills while earning a paycheck, is one of the smartest ways. 📚🔥🔪

This is something to keep in mind when deciding if, and where to go, and what to study. 📚A lot of folks dream about opening up their own Restaurant, but even after Culinary School may not know how much capital and work it takes to keep something like that going. 💰🧱 Even dreams of becoming a head chef could stay out of reach for a while. 👨🏼‍🍳 Working in a Restaurant, learning as you go, while making a paycheck and gradually becoming trained, can be a great way to accumulate most of the same knowledge. As long as you understand that you have high stakes responsibilities to meet there while you learn. 🔥🔪📝

💸 Overall I think you’ll find that most folks in the #FoodServices Industry think Culinary School is a waste of money and time. Especially when you can get a similar education just by taking a job as a prep cook in a restaurant while making money, instead of spending your own money or going into debt. 💸

✨ “DEGREES DON’T GUARANTEE JOBS! DEGREES DON’T NECESSARILY MEAN THAT YOU ARE PAID WELL!” - RYAN DEAN DEXTON 🎓💸

‼️ CONTENT WARNING: HE DOES TALK OPENLY ABOUT SOME ISSUES HE HAS SEEN IN KITCHENS, AND EXPLAINS THAT THESE ARE THE MOST TOXIC PARTS HES PERSONALLY SEEN. ☢️ HE ALSO DOES COME BACK LATER ON ANOTHER VIDEO TO EXPLAIN. HE SAYS HE MEANT TO BE MORE CLEAR ABOUT NEEDING A “THICK SKIN” TO WORK IN A KITCHEN AND WANTED TO GIVE SOME EXTREME EXAMPLES OF WHAT YOU MAY ENCOUNTER. NOT EVERY KITCHEN HAS THE SAME ISSUES, AND ALWAYS LEAVE AN ENVIRONMENT THAT FEELS UNSAFE FOR ANY REASON! ‼️

✨ WOULD YOU CONSIDER GOING TO CULINARY SCHOOL BEFORE WORKING IN A KITCHEN? HAVE YOU EVER WORKED IN A KITCHEN WITHOUT PROFESSIONAL TRAINING? WAS IT EASY FOR YOU TO LEARN ON THE JOB? IS THE DEBT OF CULINARY SCHOOL WORTH IT? ✨

#FoodServices #Aboutmyjob #Jobsearch #Advice #Motivation #Watercooler #Application #Interview #Stress #Resume

✨ WORKING IN FAST FOOD! DOES THIS JOB LOOK LIKE FUN?? ✨

💸 📈 As wages increase, and available jobs stay abundant, working in Fast Food is becoming an even better option for those looking for a first job, or any job in #FoodServices. 🍔 Applying at your local Fast Food Chain, can be a fantastic way to get a job quickly, acquire a job that comes with a lot of training, and one that can impart essential skills that will benefit you later on. 🏃🏻‍♀️🍟

Watching videos like this one, from YouTuber Stephen Patula, reminds me how monotonous, physically demanding, and draining this kind of work can be. 😰💪 However, from my experience, doing repetitive tasks, having camaraderie with your coworkers, finding flow in your work, and having a consistent environment with solid rules and structure - can be very rewarding and allow you to focus on building the skills you need. 🍳🧘🏻‍♀️🥪

So many of us will work in Fast Food or Casual Dining Establishments during the course of our entire career, for various reasons. 📄⏳ This kind of work can teach strong multitasking skills, time management, teamwork, and a ton of other transferable skills you can use later on. 👯⏲

The work is plentiful, located near most of us, constantly hiring, paying above minimum wage in a lot of situations, and occasionally even offers benefits. 🗺 🏪 🩺👩🏻‍⚕️

When I wrote this I didn’t know my wonderful friend @Tara Carlson had already published a similar post about her first job at McDonalds! 💓🍔 For more advice and information on working in Fast Food, please join the Jobcase Restaurant and Hospitality Superstars Group, and check out her post there as well! It is a great place to learn more about working in #Foodservices, see job listings, expert advice, and more! 🍟💸✨

✨ DOES THIS JOB LOOK INTERESTING TO YOU?? HAVE YOU EVER WORKED IN FAST FOOD OR CASUAL DINING?? DO YOU THINK YOU HAVE THE SKILLS YOU NEED TO DO THIS JOB WELL?? ✨

#FoodServices #Aboutmyjob #Jobsearch #Advice #Motivation #Watercooler #Application #Interview #Stress #Hiringevent #Resume

✨ CICERONE CERTIFICATION PROGRAM: LEARNING MORE ABOUT CRAFT BEER 🍺✨

I’ve talked about Bartending School before, and how unnecessary but fun it can be, however I’d love to share about a certification program I actually found VERY helpful! 🎓🌎 It is called the Cicerone Certification Program, (SIS-UH-ROHN) and it is an International Multilevel Test that determines the level of Craft Beer Knowledge one has. 🍻📚 The first out of four levels is a written test, but all of the other levels include a physical beer tasting experience in addition to a more difficult writing portion. 🍺📝

The first level isn’t exactly a walk in the park though, and really asks specific and deep specialty knowledge about craft beer, that almost everyone has to study to know. 📝 I believe I found a study guide online, and since it was in the old days, printed out a paper copy to write notes on, and also made flash cards to use. 📑🙇🏻‍♀️ I had to use my imagination to think about some of the more obscure styles, but some I had already tried before and started to make connections with on my palate. 🍓🍺🍫🍋 Since it was a job requirement that I take this test, I wanted to ensure I had studied as throughly as possible! 💯✨

A lot of the beers my study guide referenced are from other countries like 🇩🇪 Germany and France 🇫🇷, because of that also understanding the cuisine of these countries can help you deduce why they would want a certain drink to accompany the meal. 🥨🫕🍑🍻

Another way I learned more, is buying variety packs, and often used my employee discount to take home and explore the 250+ beers my brewery sold. 💸 When we rotated dozens of styles a month through 26 Taps, we were encouraged to try a few sips of each to gather knowledge on flavor profiles, and common tasting notes for certain styles. 📝 🍻🥰 🍒

I really enjoyed the process of learning more about Craft Beer, not just due to consuming it being an important part of learning. 😅 I felt it expanded a lot of my cultural and global knowledge, and could imagine the way these beverages were brewed throughout history. 📜 🌎

✨ HAVE YOU EVER HAD TO LEARN MORE ABOUT BEER, WINE OR COCKTAILS FOR YOUR WORK? WHAT WAS THE BEST WAY TO STUDY? HAVE YOU USED YOUR SPECIALTY KNOWLEDGE IN OTHER AREAS OF YOUR LIFE? ✨

#FoodServices #Aboutmyjob #Jobsearch #Advice #Motivation #Watercooler #Application #Interview #Stress #Resume

✨ YELP REVIEWS: ARE THEY HELPFUL OR HARMFUL?!? ✨

I really want to talk about an aspect of the Service Industry that has a big impact on the Staff, and obviously an impact on Customers. 🧾 💻 Yelp Reviews can say a lot about the culture and vibe of an establishment, before you even look at the menu or know anything else about that place. 🏪🍽 HOWEVER, they are usually written from the perspective of one Customer who was present for one meal, and can be heavily influenced by a specific situation that Customer has experienced. 👱‍♀️🥘🥗

While it can be easy to see patterns that exist, and weak points of a Restaurant, once you see all the aggregated reviews, they don’t always represent the true experience for the Staff. 📝They can’t fully express what is happening behind the scenes, and what real problems a Restaurant might be really having. 🎭🏃🏽‍♂️🥡

For example a Restaurant that is chronically understaffed may accumulate Yelp reviews about slow service, but that could be out of the direct control of the Staff themselves. 🤷 Sometimes the reviews highlight issues that Management couldn’t see from a micro perspective, and give important information. 📥 Often though, they are pretty one-sided and can be influenced by all kinds of bias and assumptions. The deductions that a Customer makes as to why a Restaurant isn’t successful, can be far off from the truth. ✍️

Getting a super positive review as a FOH Staff member, can be really helpful if you feel you handled a complicated situation with grace and creativity, and can reflect well on your overall performance at work. 📈 Having Regular Customers that you build relationships with over time can make a difference in the reviews you get, as can going above and beyond whenever possible. 🪂🏔

No matter what a Yelp Review says, it can’t fully capture what it is like to really work in that Restaurant, or what is happening on the other side. 📑👨🏻‍🍳 But they can help you understand some of a Restaurants strengths and weaknesses before you go in for an interview, can boost your performance evaluation as an employee, show Management a few issues that they may not have been aware of, and can seriously influence what Customers expect when they come in, and how many come in at all. 👨‍👩‍👧‍👦

✨ HOW HAVE YELP REVIEWS AFFECTED YOU IN THE PAST? HAVE YOU EVER LEFT A YELP REVIEW BECAUSE OF THE EXPERIENCE YOU HAD?? DO YOU THINK THEY ARE MORE HELPFUL OR HARMFUL OVERALL?? DO YOU FEEL DIFFERENTLY ABOUT REVIEWS AS A CUSTOMER VERSUS A STAFF MEMBER? ✨

✨ ARE YOU CONSIDERING A JOB IN #FOODSERVICES?? JOIN US IN THE JOBCASE RESTAURANT AND HOSPITALITY SUPERSTARS GROUP!! WE SHARE ADVICE, JOB LISTINGS, INFO FROM EXPERTS, AND MORE!! ✨

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✨ HAVE YOU EVER HAD TO BALANCE TWO JOBS? 🤹🏻‍♀️✨

I see posts from Jobcasers asking about second jobs all the time, which made me wonder how others juggled these responsibilities! 🦸🏻‍♀️🤹⌚️👩‍🎤

This Summer I had a semi-high stress, very physically demanding, outdoor job - where I was on my feet and exposed to the sky no matter the weather, walking around 15,000 steps a day. ⛈ 🏃🥵 I worked shifts mostly at night there, and often during the day I worked from home. I was able to balance both because I usually worked 7 days a week, almost every week, and meticulously planned my schedules. 🌃☀️🛋 📆

I am not sure if I would recommend mixing super physical work, with very stationary work, and it took a middle ground of doing yoga regularly to maintain equilibrium.🧘🏻‍♀️ It was physically tough getting a huge workout at work everyday, and also spending a lot of time sitting at the other job, in addition to A LOT of time standing/walking in general.🏃🏽‍♂️ 🛋🪑 It took focused self care to maintain my health, and I went out of my way to switch off between recharging my body, and recharging my mind - both jobs required an immense social battery as well. 🧠🪫👯

It took strong compartmentalization skills to stay consistently on track and present. 🛤📦🎁 Plus a very regulated sleep schedule, a healthy diet, meal prepping, and the kind of calendar management only a Virgo can pull off! ♍️ 🗓 🥑🥪🍇 🏃🏻‍♀️😴

I had to rely on organization skills, a positive attitude, goal setting, and a strong drive to pull it all off. 🤓 Both jobs were meaningful to me, and I was determined to give my best to each. 💯💪

Most of the folks I was working with at both jobs, had other jobs as well. 👯 I know so many Jobcasers and friends in this situation too, finding themselves needing to split their time, and engage in two at once. 💓 As a matter of fact I don’t think I knew a single person on Staff at The Grant Park Music festival, that didn’t have a second job! 🎼 🙋‍♀️ It seems more popular, and often more necessary, than ever. ‼️ 💸

Some days were harder than others - but I got through it, and now having one main job feels like a blessing! ✨😇

✨ HAVE YOU EVER HAD TO WORK TWO JOBS? HOW DID YOU COPE? WHAT WAS THE MAIN THING THAT HELPED YOU JUGGLE THEM? HAVE YOU EVER WORKED TWO JOBS FOR A REASON OTHER THAN NEEDING THE MONEY?? ✨

✨ ONE FANTASTIC PART TIME JOB TO HAVE IS WORKING IN HOSPITALITY! COME JOIN US IN THE JOBCASE RESTAURANT AND HOSPITALITY SUPERSTARS GROUP! WE SHARE IDEAS, STORIES, JOB LISTINGS, ADVICE, JOB POSTINGS FROM JOBCASE COMMUNITY SPECIALISTS AND MORE! ✨

#Aboutmyjob #Jobsearch #Interview #Application #Foodservices #Retail #Motivation #Watercooler #Hiringnews #Stress

✨ COMMUNICATION BETWEEN THE KITCHEN STAFF AND SERVERS ✨ 📢 👩‍🍳

No matter how many jokes or petty rivalries are built up and exchanged, 😜 between the Front of the House and Back of the House, 🤼👨🏻‍🍳 it is essential that they both have open, constant, and clear communication with each other! 🗣💬 If they don’t, it can bring the Restaurant to a grinding halt to be perfectly honest, or at the very least, cause chaos to reverberate throughout most of the tables in subtle ways. 🍽 😳🌪

The Front of the House will often need to discuss orders they just put in, or any extra information about how to spread out courses and customize for a table. 🧾💃🏽 Information about VIPs, or in upscale Restaurants, Soigné Customers (from the French meaning; elegant, or “to take care of”) needs to be shared also. 🤵🏻‍♂️🤩 People who are friends of the owner (not the folks that come to the bar and “claim” they are “friends” with the owner - actual known associates), local celebrities, 😎 or friends and family 👨‍👩‍👧‍👧 all may have special requests that need to be conveyed.

📜 It is important to learn when the Restaurant is out of an item, and menu changes need to be made - otherwise you could put in an order that can’t be served, and have a table that is disappointed. 🗑 🚫 “86-ing” an item is (ideally) when the kitchen informs the Front of the House that an item in limited supply has run out for the day, and can no longer be ordered. ⌛️ Sometimes there isn’t enough time to spread the word directly, but usually the update will be shared person to person throughout the Staff - like an old fashioned game of telephone. ☎️

Clear communication can also be essential when things are going well, and the Restaurant is really busy. 👯👯‍♂️ When large Groups come in and place a huge order, collaboration with the Kitchen Staff to ensure the meal is properly coursed and any special requests are accommodated, is paramount. 🧾 Understanding how to transmit the necessary information, prioritize what to ask for and when - is a key part of any serving job. 📢

I’ve never worked somewhere where I didn’t feel incredibly personally close with, and communicate easily with, those who worked in the Back of the House, 🥰 but this isn’t always the case for others, and working in those environments during the Pandemic adds another layer of stress, for sure. 🦠 👯‍♂️👩‍🍳

✨ HAVE YOU BEEN WORKING IN THE FRONT OF THE HOUSE, OR BACK OF THE HOUSE, AND STRUGGLED TO COMMUNICATE WITH THE OTHER ONE?? ✨

✨ DO YOU AND YOUR COWORKERS USUALLY UPDATE EACH OTHER QUICKLY DURING A SHIFT OR IS THERE SOME TENSION IN YOUR RESTAURANT?? ✨

✨ I FEEL IT IS USUALLY COMMON FOR THE TWO HALVES OF THE RESTAURANT TO BE TIGHT AND GET ALONG WELL, BUT SOMETIMES THERE IS A BREAKDOWN IN THE CONNECTION. WHAT DO YOU THINK?? HAS THIS HAPPENED IN YOUR RESTAURANT?? CAN IT BE REPAIRED?? ✨ 👯

#Jobsearch #Aboutmyjob #Application #Interview #Foodservices #Retail #Motivation #Stress #Watercooler #FirstJob

✨ DO YOU DREAM ABOUT WORK?? HAVE YOU EVER HAD NIGHTMARES ABOUT A BUSY RESTAURANT? ✨ 😴💭

Last week I had one of the moments that you wouldn’t think was a seriously tough part of working in #FoodServices or Hospitality, but is. 😨😓 A heart pounding, cold sweat inducing, vivid nightmare about Bartending in a fictional bar! (actually it was in someone’s house, and Jerry Seinfeld was one of the Customers, so extra imaginary! 🧠✨🤔) Essentially dreaming about not being able to keep up with the flow of Customers, no matter what I did to reorganize or restock. Plus the bar was especially in disarray, because the house seemed to be owned by the Kardashian family! (not exactly known for their Restaurateuring skills)😆😰🍸😱

Earlier that day I had been reading some stories shared by 💚 a wonderful new member of the Jobcase Community, 💚 and resonated with their experience working in #FoodServices very deeply. So deeply in fact, that I found myself visiting the familiar feeling they conveyed in their comments about their time in a busy 24 Hour Deli on Bourbon Street, in my dreams. 🥪🥃🍵🍴 🛌💭

I think we have all had a nightmare about work before, and research shows it’s one of the most common themes in our dreams, but not very many jobs provide the same terror as a “serving dream”. 😴😵‍💫 In a situation where you can not keep up no matter what you do, floods of never ending Patrons spilling in, not having the supplies necessary to do the job. 🍻🌊 Running around much like you would in a real Restaurant, but this time struggling more than you ever would in reality. It’s hard to be “in the weeds,” in real life or in a dream! 🌿🏃🏽‍♂️🍃

There are many professions that cause, and reasons to be feeling that anxious “Did I forget something?” or “I’m so overwhelmed with these tasks!” moment in your sleep. But I’ve never heard of another kind of industry where workers are repeatedly having nightmares about their profession as often as folks in #FoodServices. 🧑🏽‍🍳🥱🤵🏼💭

🗣 It’s so normal to hear everyone working in a Restaurant talking about these terrifying moments with each other, all over supply rooms, back hallways, and other makeshift employee areas every day. 📦🗄

✨ HAVE YOU HAD A LOT OF NIGHTMARES ABOUT WORK? DO YOU HAVE A JOB WHERE YOU FEEL A LOT OF EBB AND FLOW OF STRESSFUL MOMENTS?? HAVE YOU WORKED IN A RESTAURANT BEFORE AND HAD THESE DREAMS?? ✨ 🛏


✨ IF YOU HAVE STORIES ABOUT #FOODSERVICES YOU WOULD LIKE TO SHARE, OR QUESTIONS ABOUT WORKING IN HOSPITALITY, PLEASE JOIN THE JOBCASE RESTAURANT AND HOSPITALITY SUPERSTARS GROUP!! WE HAVE DISCUSSIONS DAILY ABOUT THE INDUSTRY AND WELCOME ANY NEWCOMERS TO #FOODSERVICES!! 💓✨

#Aboutmyjob #Jobsearch #Stress #Watercooler #Motivation #Foodservices #Retail #Interview #Application #Interview #Application

✨ FOOD RUNNING: UNDERRATED AND LUCRATIVE 💸✨

This job really doesn’t get the recognition and praise it deserves! I don’t want folks to forget that it is a solid option, and lately I’ve been recommending that some younger Jobcasers who are new to #FoodServices, go out of their way to check it out! 📢 Running Food for a few shifts a week can be a great way to earn a solid hourly, plus tips, and get some experience working in a Restaurant. 💸

A Food Runner will be mostly be responsible for preparing and maintaining the Expo Station in the kitchen, and taking plates out to tables as they are completed! 🛎 Expo is the area where hot plates make their last stop before reaching a table. 🔥 Therefore it is important to have the area stocked with any garnishes, specialty silverware, sauces to put on the side, extra napkins, and a way to organize your ticket system. 🥫🍴🥒🧂

It is imperative that the Food Runner know all of the table numbers and their locations within the Restaurant. 🗺 That way they can get Food out quickly and make sure to place it in front of the right person. Mis-delivering the wrong plate can cause a HUGE issue. 😳 This means that both dishes could have to be remade or re-fired, their original dish and the one for the other table. This can seriously hold up the line in the kitchen and cause a domino effect. 🁒👨🏼‍🍳

Food Running shifts usually last as long as the main rush does, during whichever shift they are occurring. For example if a Restaurant serves Dinner from 4pm - Midnight, a Food Running shift may start at 5pm or 6pm and last until around 9pm, or maybe 10/10:30 at the latest. ⏰ If you are looking for a job that starts late and ends early, while still providing opportunities to receive tips, and handle a manageable and focused part of #FoodServices work, this could be exactly the right job for you! 💸 It is a perfect way to start, and I worked with a lot of young folks who did this as their first job! I also worked often with people who had worked in the Industry for decades, and who had a serious knack for handling a lot of plates at once. 🤹

💸 I used to pick up shifts as a Food Runner all the time, because I loved to finally stay immersed in a single, deeply physical, and fast paced task, unlike serving, which requires you to think of 100 things simultaneously. Food Running can teach you to multitask, but in the end the goal is to get the hottest, freshest plate to the Customer as quickly and efficiently as you possibly can. ❤️‍🔥🏃🏻‍♀️🔥

✨ HAVE YOU EVER WORKED ANY SHIFTS AS A FOOD RUNNER? IS THAT A PART OF RESTAURANT WORK YOU ARE INTERESTED IN?? WHAT WAS THE PAY LIKE WHEN YOU TRIED IT? ✨

#Jobsearch #Aboutmyjob #Application #Interview #Foodservices #Retail #Motivation #Stress #Watercooler #FirstJob #Hiringnews

✨ HOW DO YOU CHOOSE WHICH RESTAURANT YOU’D LIKE TO WORK IN? ✨

It can be overwhelming to see a gigantic list of Restaurants that are hiring near you, because how do you know which one to choose?!? 👩‍🍳 It’s a personal decision that can determine a lot about how satisfied you are with the way work fits into your life. 📆

There are large, national chain Restaurants with long employee handbooks, and a lot of rules and norms. 🏪 They usually have a longer training process, where they give you detailed instructions on how they run things, and strict guidelines to follow. 📑 Often at that local branch there will be Staff members that have figured out the best way to combine pragmatic, day-to-day solutions with corporate preferences. 👩‍🔧🍽💡

There are smaller Restaurants, that are more casual or upscale, with their own culture and norms where you could apply as well. Smaller Restaurants usually have limited menus, and can provide a more manageable environment, sometimes with a slower pace too. 🍔🥗 Regular Customers are common, and part of the job is getting to know them and their preferences. 🍸👯‍♂️🍻

It is imperative that no matter where you end up working you keep a close eye on the way things run there. Not every Restaurant has the same system, and no two are alike, even in a a National chain. 🏪 🌀

Think of your desired schedule, the pace of the restaurant you’d prefer, and read yelp reviews ahead of time. 💻 Another way to do research on the Restaurant you’re applying to is to go out to eat there yourself, which is my # 1 piece of advice before applying, and my friend @Nur Yunlu has wisely mentioned doing this in the past as well. 🍝 Think about location - how far do you want to be commuting and who do you want to work with?📍Who are the coworkers and clientele you want to spend time with on a daily basis?? 👯‍♂️

There is no better way to get an idea of the Restaurants internal Culture as accurate as going into the Restaurant as a Customer, and getting the same experience that any Patron would have there. 🥘🍷🍴I can’t encourage this enough, doing so will also give you some information about where the Restaurant is lacking and where it is excelling - things you may need to know ahead of time before your interview. 👔

Even be mindful of the kind of food you’re serving, the quantities that folks will usually order, what the tips would be like at the price points that Restaurant has decided on. 💸 🍕🥩🍵

✨ All of these factors and more, can help you choose which Restaurant to pick, and give you an advantage in your interview! You’ll have a personal connection with the place you choose, and have strategies for success there as well! ✨

✨ HOW DO YOU DECIDE WHERE TO APPLY?? WHAT FACTORS GO INTO YOUR DECISION TO APPLY TO ONE PLACE OVER ANOTHER? WHAT KIND OF RESEARCH DO YOU DO BEFORE YOU GO AFTER A JOB? ✨

🥰 IF YOU WANT TO LEARN MORE ABOUT WORKING IN RESTAURANTS OR HOSPITALITY, PLEASE JOIN THE JOBCASE RESTAURANT AND HOSPITALITY SUPERSTARS GROUP! 💫 WE WOULD LOVE TO HAVE YOU, LISTEN TO YOUR STORIES, ANSWER ANY QUESTIONS, AND HELP YOU GET THE JOB OF YOUR DREAMS IN #FOODSERVICES! 🤵🏼‍♂️💭

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